The development of a General Satisfaction Questionnaire for use in programme evaluation

Authors:
HUXLEY Peter, MOHAMAD Hadi
Journal article citation:
Social Work and Social Sciences Review, 3(1), 1991, pp.63-74.
Publisher:
Whiting and Birch

Describes the development of a questionnaire for use in mental health programme evaluation. The scale assesses satisfaction with access to services, the acceptability of services, the effectiveness of help given and general satisfaction, permitting comparison between services and between workers. A pilot study and a field trial involving 488 applications are reported.

Subject terms:
mental health problems, mental health services, surveys, user views;
Content type:
research
Link:
Journal home page
ISSN print:
0953-5225

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