Streamlining the assessment of attendance allowance applications with social care assessment: an evaluation of two London pilots

Author:
HILTON John
Publisher:
Great Britain. Department for Work and Pensions
Publication year:
2008
Pagination:
32p.
Place of publication:
London

Under the auspices of the LinkAge Plus programme, the Department for Work and Pensions commissioned two London boroughs to pilot a joining up of the process of applying for Attendance Allowance with the assessment for social care support. 'Streamlined assessment' is based on the principle that customers should provide information only once to access more than one service and that there is scope to adopt a customer-centred approach to service provision. This evaluation looks at the experiences and learning from the pilots.

Subject terms:
social care, social care provision, assessment, attendance allowance;
Location(s):
England
Link:
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Series name:
Research Report
Series no:
534
ISBN print:
978 1 84712 447 0

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