Social value of local area coordination: learning outcomes from Thurrock Council and Derby City Council SROI analyses

Kingfishers (Project Management) Ltd
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Summarises the findings of two forecast social return on investment analyses for Thurrock and Derby City Councils, demonstrating that local area coordination is delivering significant benefit to the local community and other stakeholders with up to £4 forecast for every £1 invested. Local area coordination is a community based service to support residents in the community in building community resilience and social capital. The service provides two levels of support: Level 1 for low level one off support and advice and Level 2 for longer term support for individuals with more complex needs. The report shows that the service has the potential to influence wider cultural change and a shift to community based services longer term; decreasing the reliance on traditional services. The key outcomes for individuals were comparable in both Thurrock and Derby demonstrating that the principles of local area coordination are being applied successfully in two separate areas enhancing the health and wellbeing of those supported. Level 2 individuals cited having a ‘sense of hope for the future’ and ‘sunshine in my window’ as a result of the support received viewing coordinators as ‘friendly’ and ‘knowledgeable’. Together with the outcomes for individuals, other stakeholders also experienced a change as a result of the service. There was evidence that through the support of the coordinators, individuals felt more in control of their health leading to reduced demand on health and social care services, including: GP surgeries, adult social care teams, sheltered housing personnel, fire and police services, and local community groups. (Edited publisher abstract)

Subject terms:
social value, integrated services, strengths-based approach, local authorities, community work, community development, advice services, social workers;
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