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On the receiving end: a training and service development package for improving customer reception in public welfare services
- Author:
- ALCOE Jan
- Publisher:
- Pavilion
- Publication year:
- 1990
- Pagination:
- 24p.
- Place of publication:
- Brighton
Teaching pack.
New lifestyles for elderly people: a quality of care training exercise
- Authors:
- BROWN Hilary, ALCOE Jan
- Publisher:
- Pavilion
- Publication year:
- 1990
- Pagination:
- Booklet,teaching aids in pack.
- Place of publication:
- Brighton
Teaching pack designed to be used in a training exercise which raised many issues about the way we as individuals, and our caring services in general, relate to and affect the lives of people who have disabilities or problems associated with old age. Designed to be used in a wide range of settings and training contexts such as residential care, day care, hospitals, and home help services.