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Education, Health and Care plans: a qualitative investigation into service user experiences of the planning process: research report
- Authors:
- ADAMS Lorna, et al
- Publisher:
- Great Britain. Department for Education
- Publication year:
- 2018
- Pagination:
- 85
- Place of publication:
- London
A qualitative investigation of users experiences of the Education, Health and Care (EHC) planning process, which sets out the education, health and care support to be provided to a child or young person aged 0-25 years who has Special Educational Needs or a Disability (SEND) in England. The investigation consisted of 25 interviews with parents who involved in an earlier 2016 survey (from local authorities rated above and below average) and an evaluation of quality of EHC plans provided by 18 of the 25 parents interviewed. Based on the interviews, factors leading to satisfaction with the EHC plan process included the contribution of individuals, dedicated specialist support to guide families through the process, having the EHC plan ready in advance of transitioning to primary or secondary school, sustained face to-face contact between the family and professionals, and involving the child or young person in a meaningful manner. Quality of plans varied across the elements assessed, which included accessibility and inclusion of statutory minimum requirements. Generally plans were judged to be better in terms of securing/documenting parental contribution, identification of need, positive outcomes, and the planning of SMART targets. Elements that were less well addressed included: representing co-ordinated provision across education, health and social care, securing/documenting the child or young person’s contribution, inclusion of informal support and the representation of a future focus. The research found no clear link between families’ satisfaction with the process of getting the EHC plan and experts’ evaluations of the quality of the plan. (Edited publisher abstract)
Experiences of Education, Health and Care plans: a survey of parents and young people
- Authors:
- ADAMS Lorna, et al
- Publisher:
- Great Britain. Department for Education
- Publication year:
- 2017
- Pagination:
- 220
- Place of publication:
- London
Reports on the results of a survey of parents’ and young people’s views of the education, health, and care (EHC) assessment and planning process and the EHC plan they received as a result. The survey also covered the extent to which experiences of the EHC needs assessment and planning process varied by local authority and by groups with different characteristics. A total of 13,643 responses were received to the survey between 25th July and 28th November 2016. The results found that two thirds of parents and young people were satisfied with the overall process of getting an EHC plan and three-fifths thought that the support described in the EHC plan would achieve the outcomes that they had agreed. However, only two-fifths of respondents felt the process was a positive experience for the child or young person, with the proportion in agreement increasing with the age of the child/young person. Just over half of all parents and young people received information, advice and support, with those receiving advice more likely to report positive experiences. Areas identified for improvement by respondents related to the duration of process, meeting the child/young person’s needs and staff knowledge and advice. A separate technical report providing more detail about the survey is also available. (Edited publisher abstract)