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Understanding and responding to challenging behaviour: a service provider's experience
- Author:
- ASHMAN Beverley
- Journal article citation:
- Tizard Learning Disability Review, 2(4), October 1997, pp.36-43.
- Publisher:
- Emerald
Many services struggle with the dilemma of providing quality residential services to people with learning disability who present behaviours which challenge services. This article describes how a service provider in North Yorkshire is approaching this dilemma. A weekly timetable has been introduced which incorporates all the service and service user requirements. This, backed up by training, external professional help and management attention, has led to a decrease in behaviours which challenge, an increase in team members' skills and confidence, and increased service user participation both in the house and in the community.