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Patient satisfaction in a forensic unit
- Authors:
- MORRISON Paul, BURNARD Philip, PHILIPS Ceri
- Journal article citation:
- Journal of Mental Health, 5(4), October 1996, pp.369-377.
- Publisher:
- Taylor and Francis
- Place of publication:
- London
This article reports on the results of a survey of patient satisfaction in a small forensic unit. Results found that there was a high level of general satisfaction with the services being offered. However, the deficits identified by patients in the unit included: the relative lack of privacy; noise in the unit; the problem of boredom and the difficulty in negotiating 'passes' to leave the unit. Some patients suggested that the latter difficulty was linked to staffing levels. Identifies some future research implications.