Journal of Technology in Human Services, 20(1/2), 2002, pp.107-132.
Publisher:
Taylor and Francis
Place of publication:
Philadelphia, USA
... and online practice, duty to warn and to provide emergency services, privacy and security of online transactions, establishment of fiduciary relationships, online assessment, and fees for online services. In addition, risk-management issues related to human service agencyWeb sites including copyright, ownership of the Web site, posting of staff names, onlinefundraising, online threats and disruption
The growing use of the Internet for human service practice has resulted in ethical and legal issues that have yet to be fully addressed by current professional codes of ethics and the courts. This article describes issues and risk-management procedures related to online human services practice, including: use of novel and untested services, unclear jurisdiction, equivalence of face-to-face and online practice, duty to warn and to provide emergency services, privacy and security of online transactions, establishment of fiduciary relationships, online assessment, and fees for online services. In addition, risk-management issues related to human service agencyWeb sites including copyright, ownership of the Web site, posting of staff names, onlinefundraising, online threats and disruption of services, unsolicited e-mail, and agencye-mail policies are discussed.
Subject terms:
information technology, internet, law, management, privacy, risk, risk management, social care provision, confidentiality, emergency services, ethics, fund raising;