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Using a phone: people with additional needs; promoting action
- Author:
- ADVISORY COMMITTEE ON TELECOMMUNICATIONS FOR DISABLED AND ELDERLY PEOPLE
- Publisher:
- Advisory Committee on Telecommunications for Disabled and Elderly People
- Publication year:
- 1995
- Pagination:
- 9p.
- Place of publication:
- London
Summarises points emerging from a qualitative project involving 40 in-depth interviews about the telephone needs of disabled and older people and sets out the action needed based on the study findings.
Using a phone: people with additional needs; qualitative interviews with people with a range of disabilities
- Author:
- ADVISORY COMMITTEE ON TELECOMMUNICATIONS FOR DISABLED AND ELDERLY PEOPLE
- Publisher:
- Advisory Committee on Telecommunications for Disabled and Elderly People
- Publication year:
- 1995
- Pagination:
- 83p.
- Place of publication:
- London
Report on telephone use by disabled and older people, based on user views. Assesses telecommunications needs, overall satisfaction/dissatisfaction with current equipment and services and reasons for this, looks at the level of awareness of specialist services and equipment available, and identifies any aspirations people may have with regard to the telephone service in general and how these could be provided.