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Are you listening?: what disabled children and young people in Wales think about the services they use
- Author:
- TURNER Claire
- Publisher:
- Wales. Welsh Assembly Government. Children First
- Publication year:
- 2003
- Pagination:
- 62p., ill.
- Place of publication:
- Cardiff
This consultation was commissioned by the Welsh Assembly Government. It elicited the views of disabled children and young people across Wales about the services they use and their recommendations for change. The findings will be used to inform the Children’s First bjectives, the National Service Framework for Children and wider policy developments. Disabled children and young people’s involvement in making decisions about their own care and treatment is not consistent across services. Whilst disabled children and young people may make small day to day decisions, adults still appear to make the more important decisions on their behalf. There are few examples of disabled children and young people’s involvement in shaping services.
Being there
- Authors:
- ANDERBERG Peter, JÖNSSON Bodil
- Journal article citation:
- Disability and Society, 20(7), December 2005, pp.719-733.
- Publisher:
- Taylor and Francis
This article examines the use of the Internet as experienced by people with significant mobility/physical impairments who are accustomed to using computers. The study is based on interviews and focuses on computer usage in everyday action and interaction. Contact with the majority of participants was established through the Swedish Internet Centre in Tenerife, Spain. In many cases, the possibilities that the computer and Internet offer have meant not only important improvements in quality of life, but first-time occurrences of great personal significance. The analysis is phenomenographic, resulting in main categories and subcategories, illustrated primarily through direct quotations. The three main categories are independence, communication, and learning.
Disabled people and the internet: experiences, barriers and opportunities
- Authors:
- PILLING Doria, BARRETT Paul, FLOYD Mike
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2004
- Pagination:
- 90p.
- Place of publication:
- York
The Government intends to make all government information and transactions available electronically by 2005. An increasing proportion of useful commercial and social information is available online. However, disabled people can face particular challenges using the Internet - for example, cost, access difficulties and unfamiliarity with electronic technology. (These limiting factors can be exacerbated for older age groups to which many disabled people belong.) This research examined whether the provision of information, goods and services through the Internet removes many of the access barriers faced by disabled people, or adds to them. Views were obtained from enquirers to AbilityNet, a UK charity giving free computing advice to disabled people, and from focus group participants.
Learning to listen: consulting children and young people with disabilities
- Author:
- LEWIS Maddy
- Publisher:
- Save the Children UK
- Publication year:
- 2001
- Pagination:
- 52p.
- Place of publication:
- London
Disabled young people have the same rights as everybody else, but their needs often have to be met differently. For instance, all young people have the right to have a say in decisions that affect them. It can be hard enough for a non-disabled teenager to get adults to understand them, but for a young person who isn't able to speak or write things down, it can be impossible unless others find alternative ways of communicating with them - for example, through body language or special equipment. Many disabled young people's needs aren't properly met because the mainstream idea that social exclusion means not having a job, training or qualifications doesn't necessarily apply to them. The isolation felt by many disabled young people will only disappear when adults - from parents and teachers to doctors and government policy-makers - learn how to consult and listen to them.
Our life, our say: a good practice guide to young disabled people's peer mentoring/support
- Author:
- BETHELL Julie
- Publisher:
- Pavilion
- Publication year:
- 2003
- Pagination:
- 96p.
- Place of publication:
- Brighton
This report is a good-practice guide based on an evaluation of an action research project that was designed to support young disabled people making the transition towards adulthood and inclusive living. It draws on the experience of the Young Disabled People's Peer Mentoring Project based within Greater Manchester Coalition of Disabled People (GMCDP). The guide is based on the views and experiences of young disabled people, their friends, families, and the professionals, organisations and services who support them in making the transition to adulthood. The guide aims to: give advice to young disabled people and others on how to start their own project; highlight the benefits of self-organisation for youth groups; look at the kind of values and practical resources necessary to make sure the groups succeed ; help support workers and organisations let go of control and involve young disabled people at every level of organisations; and show workers and organisations how to facilitate young disabled people's self-directed groups. With a range of practical suggestions and tips, the guide also highlights: the barriers that young disabled people face; what should be done to address those barriers; the right approach to setting up similar projects; who needs to be involved in making a project genuinely inclusive; and the practical aspects of setting up a project - transport, venue, administration, and accessibility of information.
E-learning and training in Europe: a survey into the use of e-learning in training and professional development in the European Union
- Author:
- CEDEFOP: European Centre for the Development of Vocational Training
- Publisher:
- Office for the Official Publications of the European Communities
- Publication year:
- 2001
- Pagination:
- 65p.
- Place of publication:
- Luxembourg
This report argues that e-learning has the potential to radically change education and training, open new ways of learning and increase the abilities of people to acquire new skills. It has already created markets for teaching and learning material and equipment. This survey covers a range of organistions of different size and type from all EU countries, and provides insight into the development of e-learning in Europe.
Quality of care in a psychiatric out-patient department
- Authors:
- MOUTOUSSIS Michael, et al
- Journal article citation:
- Journal of Mental Health, 9(4), August 2000, pp.409-420.
- Publisher:
- Taylor and Francis
- Place of publication:
- London
Patient satisfaction is an important outcome measure of psychiatric care and a correlate of appropriate use of services. This research assessed out-patient satisfaction by questionnaire and surveyed environment quality at two clinic sites. High satisfaction was found in most areas of enquiry. Lower satisfaction was expressed with choice of available treatment, medication side effects and availability of information. Rapid turnover of doctors produced dissatisfaction with the consistency of medical care. Many patients wanted greater advocacy support. Facilities for the disabled could be improved. The best predictors of lower satisfaction were wishing for help to put one's views across and wish for more psychological help. Most psychiatric out patients were satisfied with their care. Dissatisfied patients may avoid out patients follow up and related surveys. Simple measures such as better provision of information and more explanation about medication side effects could increase satisfaction with services.
On the margins: disabled people's experience of employment in Donegal, West Ireland (1)
- Authors:
- KITCHIN Rob, SHIRLOW Peter, SHUTTLEWORTH Ian
- Journal article citation:
- Disability and Society, 13(5), November 1998, pp.785-806.
- Publisher:
- Taylor and Francis
Traditionally, studies of disabled people's access to the labour market have been largely restricted to labour market 'censuses', often conducted by government agencies, and econometric studies. This article explores disabled people's access to and experiences of employment in Donegal, West Ireland, using a qualitative approach. Twelve disabled people and four non-disabled helpers, divided into two focus groups, were interviewed using an in-depth, informal conversational strategy. Respondents identified a number of potential solutions which mainly focused around disability awareness, removing barriers to gaining employment and the implementation of stronger legislation. In the final section, the issues and solutions raised by disabled people are compared to those identified by non-disabled people, collected in a parallel study.
Users' views on e-learning: CEDEFOP online surveys
- Author:
- CEDEFOP: European Centre for the Development of Vocational Training,
- Publisher:
- Office for the Official Publications of the European Communities
- Publication year:
- 2002
- Pagination:
- 74p.
- Place of publication:
- Luxembourg
This survey identifies trends in e-learning at European level as expressed by users and suppliers. The survey looks at such issues as the use of email as a learning tool, the economics of e-learning. teachers and trainer's skills in relation to e-learning, e-learning as an aid to the learning process for people with learning difficulties.