Search results for ‘Subject term:"physical disabilities"’ Sort:
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Reaching out
- Author:
- MITCHELL David
- Journal article citation:
- Community Care, 24.10.96, 1996, p.31.
- Publisher:
- Reed Business Information
Describes a one-stop shop from Capability Scotland makes life simpler for clients by employing outreach workers to do a range of tasks normally done by several staff.
Just the ticket for carers in Bradford
- Author:
- CHENNELLS Prue
- Journal article citation:
- Care Plan, 1(4), June 1995, pp.30-31.
- Publisher:
- Positive Publications/ Anglia Polytechnic University, Faculty of Health and Social Work
Argues that a pioneering respite care scheme in Bradford is cutting red tape and giving elderly people and their carers more choice and flexibility.
Older people and participation within disabled facilities grant processes
- Author:
- AWANG Darren
- Journal article citation:
- British Journal of Occupational Therapy, 65(6), June 2002, pp.261-268.
- Publisher:
- Sage
This article presents a qualitative study examining the perceptions of older people using Disabled Facilities Grants to acquire home adaptations. The participatory processes of two local authorities and a Care and Repair agency. Data collection included semi-structured interviews with nine service users and seven key adaptation agency workers, in addition to the examination of agency documentation. The findings demonstrated that the publicity of grants was poor. Service users' experiences varied depending on the levels of support that were available. In addition to paper-based feedback methods, examples of organisational participative mechanism included a disability forum and a service user group. There was no specific mechanism adopted primarily for older people. Overall, the participatory levels were low, with emphasis on sensitising services to users' needs (agency controlled) rather than on moves towards greater democratic involvement (user controlled). Calls for further work to encourage older people participation in shaping and controlling service delivery thereby improving the quality of practice in this area.
CareFully: a handbook for home care assistants
- Author:
- BELL Lesley
- Publisher:
- Age Concern
- Publication year:
- 1999
- Pagination:
- 270p.,list of orgs.
- Place of publication:
- London
Provides key advice for home care workers in promoting independence. Topics covered include: the importance of core values; the health of older people; taking care of yourself; basic skills of home care assistants; receiving home care - the user's perspective; and providing a service for the new
Client feedback - does it lead to improved services? Part one - background and development of the measurement tool
- Author:
- LEWIN Gill
- Journal article citation:
- Managing Community Care, 6(1), February 1998, pp.28-35.
- Publisher:
- Pavilion
This case study describes how Western Australia's largest home-care organisation approached the task of obtaining feedback on its performance from its clients. The aim was to use this feedback both as a valid and reliable indicator of its performance, in order to be accountable to its funders, and as the basis for strategies to improve further the services provided to clients.