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Fairer charging policies for home care and other non-residential social services: practice guidance
- Author:
- GREAT BRITAIN. Department of Health. Department for Work and Pensions
- Publisher:
- Great Britain. Department of Health
- Publication year:
- 2002
- Pagination:
- 43p.
- Place of publication:
- London
This practice guidance concentrates on four main areas: initial design of policy and consultation; assessment of disability related expenditure; benefits and advice; and good practice standards and performance monitoring.
Implementation of the Community Care (Direct Payments) Act
- Author:
- JOSEPH ROWNTREE FOUNDATION
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2000
- Pagination:
- 4p.
- Place of publication:
- York
Implementation of the Community Care (Direct Payments) Acts has created new responsibilities for both local authorities and people receiving direct payments. While Department of Health guidance is available, many of the detailed aspects of managing direct payment schemes will be left to the discretion of individual authorities. this project sought to fill gaps in knowledge and understanding about the management of direct payments by developing - in partnership with local authorities and user of organisations - a practice guide highlighting the priorities. The project included a national survey of local authority practice and consultations with those using and running schemes. Outlines the findings.
Users' best value: a guide to user involvement good practice in best value reviews
- Authors:
- EVANS Clare, CARMICHAEL Angie
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2002
- Pagination:
- 67p.
- Place of publication:
- York
This report is based on users' experience in Wiltshire, where disabled people demonstrated the effectiveness of designing and executing the best value process of the 'Four Cs' - challenge, compare, complete and consult, to evaluate the service from their perspective. They reviewed the direct payments service, which linked into their particular understanding of the independent living and quality of life issues. They investigated users experience of direct payments support and care managers' knowledge of direct payments. They then undertook comparisons with services elsewhere including costing exercises.
Better care, higher standards: a local charter for people aged 18 or over who need support or care because of old age, long-term illness or disability
- Author:
- WEST BERKSHIRE COUNCIL
- Publisher:
- West Berkshire Council
- Publication year:
- 2002
- Pagination:
- 39p.
- Place of publication:
- Newbury
Aims to provide standards for long term care in West Berkshire, covering issues such as provision of services, assessment and care planning, housing, independence, health care, benefits and complaints procedures. Contents include: understanding and responding to your needs; helping people stay independent; finding a suitable place to live; getting the right health care; helping carers to care.