Search results for ‘Subject term:"physical disabilities"’ Sort:
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Consumers' views
- Author:
- HOPKINS Graham
- Journal article citation:
- Community Care, 30.1.03, 2003, p.42.
- Publisher:
- Reed Business Information
Looks at a groundbreaking scheme in Staffordshire which sees disabled people influencing consultation and users involvement through organising and presenting research on their needs. The disabled students controlled the research process, decided research priorities and methods, and compiled and presented the results.
Will it ever get sorted?: full report of consultation with disabled children and young people in Hammersmith and Fulham
- Author:
- HAMMERSMITH AND FULHAM. Social Services Department
- Publisher:
- Hammersmith and Fulham. Social Services Department
- Publication year:
- 2002
- Pagination:
- 60p.
- Place of publication:
- London
Describes the consultation with disabled children and young people in Hammersmith and Fulham. Models of participation are described including training young disabled people in research skills, encouraging understanding about local community and learning about local authority, service planning and decision making. Key aims were for young people (16 – 20 ) lead and develop projects in their local community, and for the project to include participation by other young disabled people in the running of the project.
Disabled children's perspective
- Author:
- DOW John
- Journal article citation:
- Journal of Integrated Care, 11(1), February 2003, pp.6-8.
- Publisher:
- Emerald
Describes the duties of statutory agencies to ascertain the views of disabled children and to involve them in the decisions that affect them. Includes the responsibility to provide speech and language therapy and the role of advocates in supporting disabled children.
Keeping the customer satisfied? Service users' perceptions of an emergency duty team
- Author:
- SMITH Martin
- Journal article citation:
- Practice: Social Work in Action, 12(3), 2000, pp.39-48.
- Publisher:
- Taylor and Francis
This article describes a customer satisfaction survey carried out by Buckinghamshire Social Services Emergency Duty Team (EDT). Service users were asked to identify what they had found helpful or not with regard to responses to their contact and ways in which the service could be improved. This article highlights responses to these questions from a mother caring for her son with combined physical and mental disabilities, and a women diagnosed with manic depression. Particular aspects of EDT work are highlighted and the value of reflecting on work undertaken from a different point of view to that usually adopted is illustrated. The article concludes that social workers can be positively challenged to think about their practice by consulting with those who receive services.
Putting people first: consumer consultation and community care: a Welsh Consumer Council discussion paper
- Author:
- WELSH CONSUMER COUNCIL
- Publisher:
- Welsh Consumer Council
- Publication year:
- 1993
- Pagination:
- 44p.
- Place of publication:
- Cardiff
Outlines how to consult and involve people who are disabled, elderly and handicapped in planning and shaping the community care services they receive. Offers help and guidance to consumer groups, self-help groups, voluntary sector organisations, SSDs, housing departments, housing associations, private sector care providers all involved in community and social care planning and service delivery.