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Experiencing social work: learning from service users
- Authors:
- DOEL Mark, BEST Lesley
- Publisher:
- Sage
- Publication year:
- 2008
- Pagination:
- 148p., bibliog.
- Place of publication:
- London
In Experiencing Social Work people tell their stories of positive social work and the difference it has made to their lives. The book was inspired by the knowledge of the many positive stories of social work practice and a belief that we can learn more from what goes right than what goes wrong. Follow these stories to understand good practice, reflect on the lessons learned, and to feel uplifted by social work's potential for positive change, support, and social justice. Each chapter is constructed around one or more case examples, emphasizing the importance of service users’ own knowledge in developing our learning about good practice.
Art for people's sake
- Author:
- GREEN Linda
- Journal article citation:
- Community Care, 8.6.00, 2000, p.12.
- Publisher:
- Reed Business Information
The art world often looks like an intimidating place from the outside - all the more so for people whose creativity has never been encouraged. Reports on a project in Bournemouth which overcame these obstacles for a diverse group of service users.
Peer advocacy
- Author:
- BRANDON David
- Journal article citation:
- Care in Place the International Journal of Networks and Community, 1(3), December 1994, pp.218-224.
People with disabilities are disempowered by changes in delivery of services in non-hospital settings. In Canada many developments have been achieved in advanced service delivery systems, beyond the limited designs elsewhere. None the less, these influences have reached services in the UK, where brokerage services have been established in some settings. Three clear stages have emerged in the analysis of successful advocacy systems: ad hoc pressure by individuals; demonstration pilot schemes; mainstream provision.
Direct payments in England: factors linked to variations in local provision
- Authors:
- FERNANDEZ Jose-Luis, et al
- Journal article citation:
- Journal of Social Policy, 36(1), January 2007, pp.97-121.
- Publisher:
- Cambridge University Press
- Place of publication:
- Cambridge
Direct payments have moved to the heart of the government's drive for increased user choice. At the same time, implementation has remained disappointing. This article explores the demand, supply and related factors associated with patterns of local variability in uptake and intensity of care package provision. Statistical analyses are conducted for key client groups – people with physical disabilities, older people, people with learning disabilities and people who use mental health services – using data for England from 2000–01 to 2002–03. The results suggest that direct payments variability reflects a complex array of factors, both within and beyond the control of local public actors. In particular, while local policy preferences appear to shape the extent of direct payments growth, the results also demonstrate that understanding levels of activity requires attention to local circumstances.
A content analysis of direct payment policies within England
- Authors:
- TOBIN Roseanne, VICK Nicola
- Publisher:
- Health and Social Care Advisory Service
- Publication year:
- 2004
- Pagination:
- 33p., bibliog.
- Place of publication:
- London
Under the provisions of the Community Care (Direct Payments) Act (1996) disabled people have the legal right to receive payment of community care monies and to purchase their own care based on an agreed needs-led assessment, their eligibility under the Act and their eligibility for a community care payment. Despite a growth over time in the numbers of people in receipt of direct payments, wide variations persist in the availability of direct payments support schemes and in the take up of payments across care groups. This study aims to evaluate the process of direct payment policy implementation and the impact of social care modernisation on the availability of support schemes and on ensuring equity of access for users of physical disability, learning disability, mental health, older persons’ services and their carers.
A content analysis of direct payments policies in England: an evaluation: executive summary
- Author:
- HEALTH AND SOCIAL CARE ADVISORY SERVICE
- Publisher:
- Health and Social Care Advisory Service
- Publication year:
- 2004
- Pagination:
- 3p.
- Place of publication:
- London
Under the provisions of the Community Care (Direct Payments) Act (1996) disabled people have the legal right to receive payment of community care monies and to purchase their own care based on an agreed needs-led assessment, their eligibility under the Act and their eligibility for a community care payment. Despite a growth over time in the numbers of people in receipt of direct payments, wide variations persist in the availability of direct payments support schemes and in the take up of payments across care groups. This study aims to evaluate the process of direct payment policy implementation and the impact of social care modernisation on the availability of support schemes and on ensuring equity of access for users of physical disability, learning disability, mental health, older persons’ services and their carers.
Make access easy for everyone
- Author:
- COOK Ian
- Journal article citation:
- Local Government Chronicle, 30.03.06, 2006, pp.16-17.
- Publisher:
- Emap Business
From December 2006 all public bodies, including councils, must promote disability equality for staff and everybody using their services. The author looks at how five councils have been working to improve equality. The article covers: involvement in decision making; employment; access to services; cooperation with public bodies and gathering better information about disabled staff and service users.
Social service users' own definitions of quality outcomes
- Author:
- JOSEPH ROWNTREE FOUNDATION
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2003
- Pagination:
- 4p.
- Place of publication:
- York
The Shaping Our Lives project, working in partnership with Black User Group (London), Service User Action Group (Wakefield), Ethnic Disabled Group Emerged (Manchester) and an alliance of user groups in Waltham Forest (London), looked at the application in practice of on-going work about what service users meant by 'user-defined outcomes'. Both the research and the development projects covered a range of experiences - including those of older people, mental health users, minority ethnic communities and disabled people and involving 66 users in all.
Not just users of services but contributors to society: the opportunities of the disability rights agenda
- Author:
- SAYCE Liz
- Journal article citation:
- Mental Health Review, 6(3), September 2001, pp.25-28.
- Publisher:
- Pier Professional
Discusses the relevance of models of disability for people with mental health problems. Looks at the opportunities presented in the Disability Discrimination Act 1995 as they apply to mental health.
Service users
- Author:
- BERESFORD Peter
- Journal article citation:
- Research Matters, 11, April 2001, pp.58-60.
- Publisher:
- Community Care
Reviews research which examines service users' involvement in, and their perspective on, service provision and policy and practice.