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The uphill struggle: services for deaf and hard of hearing people-issues of equality participation and access
- Authors:
- HARRIS Jennifer, BAMFORD Claire
- Journal article citation:
- Disability and Society, 16(7), December 2001, pp.969-979.
- Publisher:
- Taylor and Francis
This article focuses upon the ways in which deaf and hard of hearing people are excluded from participation in society. Focuses on ordinary expectations that members of society have in terms of participating as citizens and performing socially sanctioned, adult roles. The roles of 'citizens', 'employee', 'parent' and 'patient' are discussed. The data illustrate the organisation and delivery of services can undermine, rather than facilitate, the performance of these roles. Argues that despite policy emphasis on social inclusion, current services and legislation fail to provide a firm basis for the full participation of deaf and hard of hearing people in British society.
Negotiating needs, access and gatekeeping: developments in health and community care policies in the UK and the rights of disabled and older citizens
- Authors:
- RUMMERY Kirstein, GLENDINNING Caroline
- Journal article citation:
- Critical Social Policy, 19(3), August 1999, pp.335-351.
- Publisher:
- Sage
This article argues that the cumulative consequences of community care policies in the UK have resulted in a move from universal access to NHS services to discretionary access to residual local authority services. Draws on an empirical study of the experiences of disabled and older people who have tried to gain access to community care assessments.
A new era for community care: what people want from health, housing and social care services
- Authors:
- FARRELL Christine, ROBINSON Janice, FLETCHER Peter
- Publisher:
- King's Fund
- Publication year:
- 1999
- Pagination:
- 49p.,bibliog.
- Place of publication:
- London
Report providing an insight into the experiences of older and disabled people and their carers who use health, housing and social care services, and of front line staff providing treatment, care and support. Concludes that the indicators are that these services are often failing to provide adequate support to vulnerable people living in the community.
Accounting for disability: customer feedback or citizen complaints?
- Authors:
- PILGRIM David, TODHUNTER Colin, PEARSON Maggie
- Journal article citation:
- Disability and Society, 12(1), February 1997, pp.3-15.
- Publisher:
- Taylor and Francis
Summarise the findings of a study of the views and experiences of adults with acquired physical impairments, when involved taking open-ended accounts from respondents in order to elicit their concerns and experiences. The article focuses on two aspects of data from the study: views about health and social services; and those about citizenship. The paper also situates the role and status of personal accounts of disability within the health and social policy context of recent years, which has been characterised by both consumerism and an intensification in the activities of the disability movement.
Users, officials and citizens in health and social care
- Authors:
- BARNES Marian, et al
- Journal article citation:
- Local Government Policy Making, 22(4), March 1996, pp.9-17.
- Publisher:
- University of Birmingham. Institute of Local Government Studies
Looks at the empowerment of public service users from the point of view of groups of disabled people and people with mental health problems, and the 'officials' (purchasers and providers of health and social care services and politicians) with whom they come into contact. This article focuses on the way in which both user groups and officials view the notion of citizenship and its relationship to empowerment.
New lifestyles for carers: a training exercise for staff and carers based on the principle of normalisation
- Authors:
- BROWN Hilary, BASSETT Thurstine
- Publisher:
- Pavilion
- Publication year:
- 1991
- Pagination:
- Booklet and cards in pack.
- Place of publication:
- Brighton
Teaching pack designed to be used in a training exercise raising issues about the way we, as individuals, and our caring services in general, relate to and affect the lives of carers of people disabilities. The pack is flexible and designed to be used with staff from health, social services, housing, and voluntary and private agencies in a wide range of settings and contexts.