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Accessibility in rural social service agencies: agency perspectives on the Americans with Disabilities Acts
- Author:
- LIGHTFOOT Elizabeth
- Journal article citation:
- Journal of Social Work in Disability and Rehabilitation, 2(1), 2003, pp.41-56.
- Publisher:
- Taylor and Francis
- Place of publication:
- Philadelphia, USA
This study explores the degree that social service agencies are aware of the ADA, the degree that agencies perceive they comply with the ADA, and the barriers these agencies face in making their services accessible. The directors of 28 randomly selected rural social service agencies in a midwestern state completed semi-structured telephone interviews. Interviews explored respondent's knowledge of the ADA, barriers rural agencies face in providing accessible services, types of accommodations they have made and degree of fit between the ADA and rural agencies. The findings suggest that while the ADA is not a significant burden for rural agencies, there is a need for enhanced training and outreach. (Copies of this article are available from: Haworth Document Delivery Centre Haworth Press Inc., 10 Alice Street Binghamton, NY 13904-1580)