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This time it's personal
- Author:
- HIRST Judy
- Journal article citation:
- Community Care, 16.10.97, 1997, pp.8-9.
- Publisher:
- Reed Business Information
City financiers are getting the jitters about falling occupancy relates and plummeting profits in the private care home sector. Looks at how for the residents, it is their lives that are at stake.
In Good company? examining the provision of quality services for disabled customers in light of the Disability Discrimination Act 1995
- Author:
- STEWART Jill
- Publisher:
- SCOPE
- Publication year:
- 1996
- Pagination:
- 104p.,biblio.
- Place of publication:
- London
This report investigates how nineteen of the UK's top businesses are preparing to comply with the the Disability Discrimination Act 1995. It also enquires into how companies can win and keep a share of a sector with a vast market potential, by providing quality services to disabled customers. Contents include: towards good practice; good practice recommendations; a suggested strategy for introducing quality services for disabled customers; the way forward for businesses, local groups of disabled people, individual disabled people and local authorities.