Critical Social Policy, 44/45, Autumn 1995, pp.7-21.
Publisher:
Sage
Community Care reforms have revived interest in service quality. Argues that the definition of service quality is valued-led and that dominant ideologies have contributed to the continued oppression of disabled people. The design of quality assurance systems is considered and it is suggested that organisations controlled by disabled people have a central role to play in providing disablement services. Two conclusions are drawn. First, service quality cannot on its own be a sufficient condition for disabled people's emancipation. Second, 'quality' has been used as a policy substitute for the necessary condition of 'equality'.
Community Care reforms have revived interest in service quality. Argues that the definition of service quality is valued-led and that dominant ideologies have contributed to the continued oppression of disabled people. The design of quality assurance systems is considered and it is suggested that organisations controlled by disabled people have a central role to play in providing disablement services. Two conclusions are drawn. First, service quality cannot on its own be a sufficient condition for disabled people's emancipation. Second, 'quality' has been used as a policy substitute for the necessary condition of 'equality'.
Subject terms:
physical disabilities, policy, quality assurance, quality of life, anti-discriminatory practice, community care, equal opportunities;
These good practice guidelines are intended for services which seek to support young disabled people in their transition to adulthood. The guidelines concern what service providers should try to do. They are based on what young disabled people themselves have said about what helps and does not help in the experience of growing up and becoming more independent.
These good practice guidelines are intended for services which seek to support young disabled people in their transition to adulthood. The guidelines concern what service providers should try to do. They are based on what young disabled people themselves have said about what helps and does not help in the experience of growing up and becoming more independent.
Subject terms:
needs, physical disabilities, quality assurance, quality of life, rights, standards, service transitions, young people, anti-discriminatory practice, best value, equal opportunities, good practice;
Collection of papers exploring current challenges facing practitioners across a broad spectrum of the caring professions. Includes chapters on: reshaping welfare; the public administration model of welfare delivery; community care in the 1990s; changes in maternity policy; human behaviour and social policy; theory and practice in health and social care; applying reflective practice; reflection and reflective practice; requirements of a caregiver; social work values; anti oppressive theory and practice in social work; working with diversity; keys to collaboration; collaboration and conflict within the treatment team; using psychotherapeutic concepts to understand team conflict; the missing link in quality assurance for disabled people; developing the role of user involvement in the UK; the role of women support staff in relation to men with learning difficulties who have difficult sexual behaviour; care costs; confidentiality, accountability and the boundaries of client worker relationships; obstacles to medical audit; the accreditation experience; the resettlement of people with severe learning difficulties; the creative work of care package purchasing; voluntary sector boards in a changing public policy environment; professional practice in social work and health care; a new social basis for welfare; and user voice, interprofessionalism and postmodernity.
Collection of papers exploring current challenges facing practitioners across a broad spectrum of the caring professions. Includes chapters on: reshaping welfare; the public administration model of welfare delivery; community care in the 1990s; changes in maternity policy; human behaviour and social policy; theory and practice in health and social care; applying reflective practice; reflection and reflective practice; requirements of a caregiver; social work values; anti oppressive theory and practice in social work; working with diversity; keys to collaboration; collaboration and conflict within the treatment team; using psychotherapeutic concepts to understand team conflict; the missing link in quality assurance for disabled people; developing the role of user involvement in the UK; the role of women support staff in relation to men with learning difficulties who have difficult sexual behaviour; care costs; confidentiality, accountability and the boundaries of client worker relationships; obstacles to medical audit; the accreditation experience; the resettlement of people with severe learning difficulties; the creative work of care package purchasing; voluntary sector boards in a changing public policy environment; professional practice in social work and health care; a new social basis for welfare; and user voice, interprofessionalism and postmodernity.
Subject terms:
interagency cooperation, joint working, interprofessional relations, learning disabilities, mixed economy of care, NHS, nurses, multidisciplinary services, physical disabilities, prevention, quality assurance, reflective practice, severe learning disabilities, social policy, social services, social welfare, social care, social care provision, social work methods, social work theories, staff-user relationships, teamwork, voluntary sector, accountability, anti-discriminatory practice, anti-oppressive practice, black and minority ethnic people, community care, ethics, health care;