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Multidisciplinary quality assessment: the case of a child development team, part I
- Author:
- HOWARD Lynne M.
- Journal article citation:
- British Journal of Occupational Therapy, 57(9), September 1994, pp.345-348.
- Publisher:
- Sage
Places the concept of measuring quality in a multidisciplinary team within the context of child health services, with particular reference to provision for children with disabilities. Current preoccupations with measuring quality have been examined, noting that the difficulty of measuring service quality is compounded by quality itself being a concept open to a variety of interpretations. The managerial model of measuring quality of health care in a similar way to industrial quality has been rejected in favour of a qualitative approach, where consumers consider their needs to have been met and staff opinion concurs with this.
Service coordination in family-centered childhood disability services: quality assessment from the family perspective
- Author:
- TRUTE Barry
- Journal article citation:
- Families in Society, 88(2), April 2007, pp.283-291.
- Publisher:
- The Alliance for Children and Families
A research strategy for the evaluation of service coordination in family-centered childhood disability services is proposed. The strategy is consistent with Donabedian’s classic framework for applied research in health care. Emphasis is given to process and outcome indicators that offer the parent or caregiver perspective on the quality of the service. The intent is to offer a parsimonious paradigm that will facilitate the operationalization of basic components of family-centered service coordination. Further, it is hoped that the proposed paradigm will serve to advance discussion of important themes in programs of professional training of service coordinators in childhood disability services.
Multidisciplinary quality assessment: the case of a child development team, part 2
- Author:
- HOWARD Lynne M.
- Journal article citation:
- British Journal of Occupational Therapy, 57(10), October 1994, pp.393-397.
- Publisher:
- Sage
The second of three articles. Explains the methodology of the study. The findings of the interviews of a range of staff within the team are explored in detail using the structure-process-outcome model outlined in the first article.