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Unequal partners: user groups and community care
- Authors:
- BARNES Marian, et al
- Publisher:
- Policy Press
- Publication year:
- 1999
- Pagination:
- 114p.,bibliog.
- Place of publication:
- Bristol
Empirical study looking at user groups and 'officials' in two policy areas: mental health and disability. Examines the strategies user groups adopt to seek their objectives, and explores conceptual issues relating to notions of consumerism and citizenship. Discusses the way in which self organisation may be supported without being controlled by officials in statutory agencies, highlighting the need to understand and distinguish between user self organisation and user involvement. Concludes that if policy makers are genuinely committed to greater user involvement in design, planning and delivery of services, then user self organisation needs to be both encouraged and supported without being subsumed into 'management'.
Effective consumers and active citizens: strategies for users' influence on service and beyond
- Authors:
- BARNES Marian, SHARDLOW Polly
- Journal article citation:
- Research Policy and Planning, 14(1), 1996, pp.33-38.
- Publisher:
- Social Services Research Group
Draws on research undertaken as part of the ESRC Local Governance Programme investigating the objectives and strategies of mental health service users' and disabled people's groups. It distinguishes between strategies based on 'consumerism' and those based on 'citizenship' and provides examples of practical achievements by, as well as barriers to the influence of, service user activists.
Users, officials and citizens in health and social care
- Authors:
- BARNES Marian, et al
- Journal article citation:
- Local Government Policy Making, 22(4), March 1996, pp.9-17.
- Publisher:
- University of Birmingham. Institute of Local Government Studies
Looks at the empowerment of public service users from the point of view of groups of disabled people and people with mental health problems, and the 'officials' (purchasers and providers of health and social care services and politicians) with whom they come into contact. This article focuses on the way in which both user groups and officials view the notion of citizenship and its relationship to empowerment.