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Delivering services in the information age: telematics and local government
- Author:
- DUCATEL K.
- Journal article citation:
- ASSIGNation, 8(4), 1991, pp.20-23.
- Publisher:
- Aslib (Association for Information Management)
Home care assistants spend an appreciable proportion of their time shopping for clients; a project offering teleshopping shows how new technology can be used to increase the effectiveness of service providers.
Alert to danger
- Author:
- CAMPOS Guy
- Journal article citation:
- Community Care, 11.9.97, 1997, p.12.
- Publisher:
- Reed Business Information
Technology can offer safeguards to vulnerable people living in the community. Considers whether it infringes their right to privacy and is a cheap substitute for face-to-face contact with home helps.