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The right to make choices
- Author:
- MACFARLANE Ann
- Journal article citation:
- Community Care, 1.11.90, 1990, pp.14-15.
- Publisher:
- Reed Business Information
Looks at an embryonic system in Kingston upon Thames in which personal assistants provide support and assistance to disabled people in their own homes.
Workforce planning to achieve person-centred support
- Authors:
- VOLUNTARY ORGANISATIONS DISABILITY GROUP, ENHAM TRUST
- Publisher:
- Voluntary Organisations Disability Group
- Publication year:
- 2013
- Pagination:
- 8
- Place of publication:
- London
Workforce planning to achieve person-centred support’ offers unique insights into the employment challenges facing social care providers. It describes how Voluntary Organisations Disability Group (VODG) member Enham Trust developed a workforce to support personalisation and person-centred care. The steps taken to change the workforce include: comprehensive re-assessment with individuals in relation to their hourly needs for care and support; aggregating the core hours required to deliver safe personal care and analysing how much of the time remaining available could be used “flexibly”; consulting staff about contracts; embedding principles of personalisation, for example, through a series of training workshops; changing job specifications, titles and content, from that of a support worker to a personal assistant; re-interviewing senior care staff to underline the aim of creating major change - not just the same way of working under a different title. Key factors that help make the process successful include strong leadership, the involvement of individuals’ families, and clear communication and targets. The learning shared from Enham’s experience of introducing a personal assistant workforce will be useful for providers and commissioners in shaping a workforce that is equipped to deliver truly personalised care and support. (Edited publisher abstract)
New kinds of care new kinds of relationships: how purchasing services affects relationships in giving and receiving personal assistance
- Authors:
- GLENDINNING Caroline, et al
- Journal article citation:
- Health and Social Care in the Community, 8(3), May 2000, pp.201-211.
- Publisher:
- Wiley
Draws on interviews with users of direct payments and focus group discussions with the personal assistants (PAs) who assist them with personal and daily living activities. It discusses the benefits and the drawbacks of directly employing such assistance, from the perspectives of both the purchasers and the providers of these services. The article shows that direct payments can enable disabled people to purchase a much wider range of flexible help, better continuity, greater control and an enhanced quality of life, compared with conventional services.