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Involving service users in children's services
- Authors:
- AXFORD N., BERRY V., BURNS M
- Publisher:
- Dartington Social Research Unit
- Publication year:
- 2002
- Pagination:
- 12p.,bibliog.
- Place of publication:
- Totnes
This paper draws on existing research to advise on best practice in involving users. It starts by outlining how users can be involved, first, in relation to their own circumstances or the lives of others, and second at different stages of the service-delivery process. It then highlights common barriers to involving users and strategies for overcoming them. Special attention is paid to children, people with disabilities and those for whom English is not their first language. The paper then discusses other difficulties that threaten successful user involvement, and concludes by suggesting how different stakeholders’ views should be weighed. Useful resources for managers and practitioners are listed at the end.
Good practice in risk assessment and risk management
- Editors:
- KEMSHALL Hazel, PRITCHARD Jacki
- Publisher:
- Jessica Kingsley
- Publication year:
- 1996
- Pagination:
- 210p.,bibliog.
- Place of publication:
- London
Includes chapters on: risking legal repercussions; risk assessment in child protection; children with disabilities; a framework of risk assessment and management for older people; social work with disabled people; risk management and people with mental health problems; risk and substance abuse; offender risk and probation practice; sex offender risk assessment; and the risk of violence to staff.