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Disabled Parents Network information briefings: no. 8 making a complaint
- Author:
- DISABLED PARENTS NETWORK
- Publisher:
- Disabled Parents Network
- Publication year:
- 2005
- Pagination:
- 15p.
- Place of publication:
- London
Health and social services are both required to have complaints procedures by law. Other service providers do not have procedures laid down by law in the same way, but government guidance and the Local Government Ombudsman say that they should have a clear process for dealing with complaints.