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User-friendly information for families with disabled children: a guide to good practice
- Authors:
- MITCHELL Wendy, SLOPER Patricia
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2000
- Pagination:
- 54p.,bibliog.
- Place of publication:
- York
Report of a project which worked with parents of disabled children and practitioners to draw up criteria for good information provision. These criteria were then used by parents to judge current examples of information, in order to define a model of good practice. Begins with a discussion of research on families' information needs and current policy. The standards for information developed by project participants are then explained with reference to issues of presentation, content, delivery and organisation. Individual information sources, verbal, written and audio-visual, were then appraised and examples of good practice highlighted.