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The Scottish Translation, Interpreting and Communication Forum: good practice guidelines 2002
- Author:
- SCOTLAND. Scottish Executive. Scottish Translation Interpreting and communication Forum
- Publisher:
- Scotland. Scottish Executive
- Publication year:
- 2002
- Pagination:
- 36p.
- Place of publication:
- Edinburgh
Social service users' own definitions of quality outcomes
- Author:
- JOSEPH ROWNTREE FOUNDATION
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2003
- Pagination:
- 4p.
- Place of publication:
- York
The Shaping Our Lives project, working in partnership with Black User Group (London), Service User Action Group (Wakefield), Ethnic Disabled Group Emerged (Manchester) and an alliance of user groups in Waltham Forest (London), looked at the application in practice of on-going work about what service users meant by 'user-defined outcomes'. Both the research and the development projects covered a range of experiences - including those of older people, mental health users, minority ethnic communities and disabled people and involving 66 users in all.
Empowerment and advocacy: reflections on action research with Bangladeshi and Pakistani families who have children with severe disabilities
- Authors:
- FAZIL Qulsom, et al
- Journal article citation:
- Health and Social Care in the Community, 12(5), September 2004, pp.389-397.
- Publisher:
- Wiley
The concepts of empowerment and advocacy, and how they impinge on power relationships for service providers working with black and Asian communities, are explored through the findings of a 20-month project carried out between 2000 and 2001 with 19 Pakistani and Bangladeshi families who have children with severe disabilities in Birmingham. This action research project evaluated an advocacy project designed to improve the quality of life for Pakistani and Bangladeshi families with at least one child with severe disabilities. The objectives included improving access to resources, services, information and support in ways which were non-stigmatising, and which were sensitive to the particular needs of the children and their carers. The present paper discusses four main themes: (1) advocacy and empowerment in practice; (2) issues of the efficacy of advocacy and of consultation within advocacy; (3) individual empowerment versus the families' needs; and (4) cultural and gender issues which emerged from the analysis of the study. The authors identify features of empowerment which must be addressed in advocacy services which are sensitive to ethnic differences. These issues must be addressed if services are to reap their potential to make a positive impact on the lives of the most vulnerable and powerless members of the community.
Learning difficulties and ethnicity:summary version
- Authors:
- MIR Ghazal, NOCON Andrew, AHMAD Waqar
- Publisher:
- Great Britain. Department of Health
- Publication year:
- 2001
- Pagination:
- 9p.
- Place of publication:
- London
Minority ethnic communities face substantial inequalities and discrimination in employment, education, health and social services. People with learning difficulties from minority ethnic communities experience simultaneous disadvantage in relation to race, impairment and for women, gender. Negative stereotypes and attitudes held by service professionals contribute to the disadvantage they face.
Learning difficulties and ethnicity
- Authors:
- MIR Ghazal, NOCON Andrew, AHMAD Waqar
- Publisher:
- Great Britain. Department of Health
- Publication year:
- 2001
- Pagination:
- 76p.,bibiog.
- Place of publication:
- London
Minority ethnic communities face substantial inequalities and discrimination in employment, education, health and social services. People with learning difficulties from minority ethnic communities experience simultaneous disadvantage in relation to race, impairment and for women, gender. Negative stereotypes and attitudes held by service professionals contribute to the disadvantage they face.
Having a say: disabled children and effective partnership in decision making; section 1; the report
- Author:
- RUSSELL Philippa
- Publisher:
- Council for Disabled Children
- Publication year:
- 1998
- Pagination:
- 93p.,bibliog.
- Place of publication:
- London
Builds on issues raised at a seminar held in 1996 looking at giving disabled children a voice in the services they receive. Considers a range of practice examples and policy initiatives, relevant literature and personal experiences of the wider membership of the Council for Disabled Children. Includes chapters on: obtaining a user's perspective on assessment; consulting the children; styles of communication (including play and multimedia); working with disabled children from minority ethnic groups; advocacy, self advocacy and representation; mutual support between disabled children; using quality circles; an educational perspective on listening to disabled children; the children's perspective on partnership with pupils; creating a positive learning environment; issues for health services; the legal framework for determining consent; sharing information; access to information and confidentiality; disabled children living away from home; involving users in research and consultation; and practical approaches to consulting disabled children on service development and review.