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Disabled people and the internet: experiences, barriers and opportunities
- Authors:
- PILLING Doria, BARRETT Paul, FLOYD Mike
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2004
- Pagination:
- 90p.
- Place of publication:
- York
The Government intends to make all government information and transactions available electronically by 2005. An increasing proportion of useful commercial and social information is available online. However, disabled people can face particular challenges using the Internet - for example, cost, access difficulties and unfamiliarity with electronic technology. (These limiting factors can be exacerbated for older age groups to which many disabled people belong.) This research examined whether the provision of information, goods and services through the Internet removes many of the access barriers faced by disabled people, or adds to them. Views were obtained from enquirers to AbilityNet, a UK charity giving free computing advice to disabled people, and from focus group participants.