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Disabled people voluntary organisations and participation in policy making
- Author:
- DRAKE Robert F.
- Journal article citation:
- Policy and Politics, 30(3), July 2002, pp.373-385.
- Publisher:
- Policy Press
Traditional disability charities have enjoyed significant access to government and have asserted the legitimacy of their participation on the basis of representing a constituency comprising disabled people and carers. However, many disabled people have declared their own preference for self-representation and have rejected the interposition of the traditional disability charities between themselves and government. The purpose of the article is to document the barriers that continue to obstruct disabled people"s access to policy making.
Quality of care in a psychiatric out-patient department
- Authors:
- MOUTOUSSIS Michael, et al
- Journal article citation:
- Journal of Mental Health, 9(4), August 2000, pp.409-420.
- Publisher:
- Taylor and Francis
- Place of publication:
- London
Patient satisfaction is an important outcome measure of psychiatric care and a correlate of appropriate use of services. This research assessed out-patient satisfaction by questionnaire and surveyed environment quality at two clinic sites. High satisfaction was found in most areas of enquiry. Lower satisfaction was expressed with choice of available treatment, medication side effects and availability of information. Rapid turnover of doctors produced dissatisfaction with the consistency of medical care. Many patients wanted greater advocacy support. Facilities for the disabled could be improved. The best predictors of lower satisfaction were wishing for help to put one's views across and wish for more psychological help. Most psychiatric out patients were satisfied with their care. Dissatisfied patients may avoid out patients follow up and related surveys. Simple measures such as better provision of information and more explanation about medication side effects could increase satisfaction with services.
Having a say: disabled children and effective partnership in decision making; section 1; the report
- Author:
- RUSSELL Philippa
- Publisher:
- Council for Disabled Children
- Publication year:
- 1998
- Pagination:
- 93p.,bibliog.
- Place of publication:
- London
Builds on issues raised at a seminar held in 1996 looking at giving disabled children a voice in the services they receive. Considers a range of practice examples and policy initiatives, relevant literature and personal experiences of the wider membership of the Council for Disabled Children. Includes chapters on: obtaining a user's perspective on assessment; consulting the children; styles of communication (including play and multimedia); working with disabled children from minority ethnic groups; advocacy, self advocacy and representation; mutual support between disabled children; using quality circles; an educational perspective on listening to disabled children; the children's perspective on partnership with pupils; creating a positive learning environment; issues for health services; the legal framework for determining consent; sharing information; access to information and confidentiality; disabled children living away from home; involving users in research and consultation; and practical approaches to consulting disabled children on service development and review.