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Outcomes for disabled service users
- Authors:
- HARRIS Jennifer, et al
- Publisher:
- University of York. Social Policy Research Unit
- Publication year:
- 2004
- Pagination:
- 90p.
- Place of publication:
- York
Social service provision to younger disabled people is not often at the forefront of policy debate. However, the Government recognises the distinct contribution that disabled people make to the economy and the waste of potential that ensues when key services do not assist them. Often the type of assistance that younger disabled people require needs to be more flexible, or of a different type, than that offered by social services. For example, people may require assistance with making decisions concerning work, both paid and voluntary, or in parenting. This study explored ways of incorporating these and other types of assistance into assessment processes. In the study these were called ‘outcomes’ and they were incorporated into new assessment documents for use by a multi-disciplinary team of professionals.
Outcomes for disabled service users
- Authors:
- HARRIS Jennifer, et al
- Publisher:
- Social Policy Research Unit. University of York
- Publication year:
- 2005
- Pagination:
- 4p.
- Place of publication:
- York
Often, younger disabled people require support that is more flexible, or of a different type than that which social service can offer. For example people may require assistance with making decisions concerning work, both paid and voluntary, or in parenting. This research briefing reports on a study which aimed to see whether these areas of assistance could be incorporated into assessments and reviews. In the study these areas were named 'outcomes', which meant goals that service users wished to achieve. The researchers synthesised findings from previous work with disabled service users into the outcomes framework. This was incorporated into assessment and review practices and used by a multi-disciplinary team of professionals from one Social Services Department in England. The researchers then evaluated the processes of change and their impact on professionals and service users. The majority of staff from all professional groups found the outcome-focused approach and documents to be useful, workable and an improvement on the original system. Most believed that the outcomes approach and documents were applicable and appropriate to their work and suited their professional role.