... this publication focuses on the role of the personal adviser in providing personalised employment support and advice, noting that personalised support is essential to improving the chances of people finding work. It is a collection of essays about aspects of personalisation, employment, and welfare-to-work approaches around the world.
Now It's Personal is a project in which the Institute for Public Policy Research (IPPR) is exploring the role of personal advisers in the welfare-to-work sector, how welfare can provide personal support, and what steps need to be taken to achieve sustainable jobs and integrated skills and training. In the context of the new coalition government's proposals for changes to the welfare system, this publication focuses on the role of the personal adviser in providing personalised employment support and advice, noting that personalised support is essential to improving the chances of people finding work. It is a collection of essays about aspects of personalisation, employment, and welfare-to-work approaches around the world.
Subject terms:
personalisation, social welfare, unemployment, benefits, employment, government policy;
Location(s):
Canada, Australia, England, France, Germany, Norway, Scotland, United States, Wales
This paper introduces the development of the concept personalisation in the UK. It then briefly outline systems of social care provision in France, Germany, the Czech Republic and the Netherlands, all of which operate on the basis of personal budgets. Although the systems differ in the details, but are linked by the common principles of user choice and control to which the UK currently aspires.
This paper introduces the development of the concept personalisation in the UK. It then briefly outline systems of social care provision in France, Germany, the Czech Republic and the Netherlands, all of which operate on the basis of personal budgets. Although the systems differ in the details, but are linked by the common principles of user choice and control to which the UK currently aspires. It then looks at the lessons that can be learnt from the experiences in other countries.
Subject terms:
personal budgets, personalisation, self-directed support, social care, social care provision, direct payments;
Location(s):
Czech Republic, France, Germany, Netherlands, United Kingdom
Objectives: Health and social care systems, organisations and providers are under pressure to organise care around patients’ needs with constrained resources. To implement patient-centred care (PCC) successfully, barriers must be addressed. Up to now, there has been a lack of comprehensive investigations on possible determinants of PCC across various health and social care organisations (HSCOs). Our qualitative study examines determinants of PCC implementation from decision makers’ perspectives across diverse HSCOs. Design: Qualitative study of n=24 participants in n=20 semistructured face-to-face interviews conducted from August 2017 to May 2018. Setting and participants: Decision makers were recruited from multiple HSCOs in the region of the city of Cologne, Germany, based on a maximum variation sampling strategy varying by HSCOs types. Outcomes: The qualitative interviews were analysed using an inductive and deductive approach according to qualitative content analysis. The Consolidated Framework for Implementation Research was used to conceptualise determinants of PCC. Results: Decision makers identified similar determinants facilitating or obstructing the implementation of PCC in their organisational contexts. Several determinants at the HSCO’s inner setting and the individual level (eg, communication among staff and well-being of employees) were identified as crucial to overcome constrained financial, human and material resources in order to deliver PCC. Conclusions: The results can help to foster the implementation of PCC in various HSCOs contexts. This study has identified possible starting points for initiating the tailoring of interventions and implementation strategies and the redesign of HSCOs towards more patient-centredness.
(Edited publisher abstract)
Objectives: Health and social care systems, organisations and providers are under pressure to organise care around patients’ needs with constrained resources. To implement patient-centred care (PCC) successfully, barriers must be addressed. Up to now, there has been a lack of comprehensive investigations on possible determinants of PCC across various health and social care organisations (HSCOs). Our qualitative study examines determinants of PCC implementation from decision makers’ perspectives across diverse HSCOs. Design: Qualitative study of n=24 participants in n=20 semistructured face-to-face interviews conducted from August 2017 to May 2018. Setting and participants: Decision makers were recruited from multiple HSCOs in the region of the city of Cologne, Germany, based on a maximum variation sampling strategy varying by HSCOs types. Outcomes: The qualitative interviews were analysed using an inductive and deductive approach according to qualitative content analysis. The Consolidated Framework for Implementation Research was used to conceptualise determinants of PCC. Results: Decision makers identified similar determinants facilitating or obstructing the implementation of PCC in their organisational contexts. Several determinants at the HSCO’s inner setting and the individual level (eg, communication among staff and well-being of employees) were identified as crucial to overcome constrained financial, human and material resources in order to deliver PCC. Conclusions: The results can help to foster the implementation of PCC in various HSCOs contexts. This study has identified possible starting points for initiating the tailoring of interventions and implementation strategies and the redesign of HSCOs towards more patient-centredness.
(Edited publisher abstract)
Subject terms:
person-centred care, decision making, qualitative research, health care, social care, personalisation, communication, resource allocation;