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Personalisation: a shared understanding, commissioning for personalisation, a personalised commissioning approach to support and care services
- Author:
- CHANGING LIVES SERVICE DEVELOPMENT GROUP
- Publisher:
- Scotland. Scottish Government
- Publication year:
- 2009
- Pagination:
- 46p.
- Place of publication:
- Edinburgh
This publication brings together three particular products. The first paper is on what personalisation is and what are the areas that need to be aligned if there is to be real user engagement, flexibility and improved outcomes for people. The second paper explores the role of commissioning in transforming services to meet future needs, the opportunities and constraints in delivering personalised
Personalisation briefing: implications for social workers in adults' services
- Author:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2010
- Pagination:
- 5p.
- Place of publication:
- London
This briefing highlights the central role social workers have in developing and delivering personalised social care. It looks at the values and skills that social workers bring to personalisation and how these skills can be used to get better outcomes for service users. Areas where social work might develop its role in personalisation are highlighted as: interpersonal support; promoting people's rights and working with families and communities. Two short case studies illustrating social workers role in personalisation are also included.
Personalisation briefing: implications for advocacy workers
- Authors:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE, ADVOCACY PARTNERS
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2009
- Pagination:
- 4p.
- Place of publication:
- London
This briefing examines the implications of the personalisation agenda for advocacy workers. Personalisation, including personal budgets, may change the type of support that people ask their advocacy workers to provide. In particular there may be a greater need for support from advocates to enable people to consider how money is spent and support organised. Other people may wish to use a part
Personalisation briefing: implications for community mental health services
- Author:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2009
- Pagination:
- 7p.
- Place of publication:
- London
This briefing provides key messages on the implications of the personalisation agenda for community mental health services. It looks specifically at personal budgets and self-directed support and the particular challenges for mental health services. The final section offers an overview of the main stages in a journey through services.
Leadership for personalisation and social inclusion in mental health
- Authors:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE, et al
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2009
- Pagination:
- 50p., bibliog.
- Place of publication:
- London
This report is aimed at those involved in developing, providing and leading personalisation and social inclusion for mental health. It is also aimed at those developing the leaders of the future. The report explores three key questions: what is at the heart of the personalisation and social inclusion challenge in the contemporary and future mental health context?; what are the leadership
Personalisation briefing: implications for user-led organisations (ULOs)
- Authors:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE, NATIONAL CENTRE FOR INDEPENDENT LIVING
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2009
- Pagination:
- 3p.
- Place of publication:
- London
User-led organisations are organisations that are controlled by people who use support services. They were set up to promote giving people more choice about how their support needs were met. This briefing examines the role user led organisations can play in the personalisation agenda. This includes their role in offering peer support, encouraging co-production and ensuring they have their rightful place in the social care community. Two examples of user-led organisations who are working with local authorities and development personalisation support services are provided.
Personalisation briefing: implications for voluntary sector service providers
- Authors:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE, VOLUNTARY ORGANISATIONS DISABILITY GROUP
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2009
- Pagination:
- 3p.
- Place of publication:
- London
This briefing summarises the implications of the personalisation agenda for voluntary and third sector service providers, particularly service managers. Key messages include: thinking radically about what service provision is available and how it is provided; building open, co-productive relationships with all stakeholders; having a shared understanding of what personalisation means; and ensuring that all staff training is informed by the principles of personalisation. Three short case examples are included.
Personalisation briefing: implications for carers
- Authors:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE, CARERS UK
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2009
- Pagination:
- 5p.
- Place of publication:
- London
This At a glance briefing examines the implications of the personalisation agenda for carers. Two main elements of personalisation are highlighted. How personalisation impacts on the support provided to the person the carer is looking after, which may help both them and you. Secondly, how personalisation affects the support provided to carers, after a carer’s assessment. Short case examples
Personalisation briefing: implications for home care providers
- Authors:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE, UNITED KINGDOM HOMECARE ASSOCIATION
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2009
- Pagination:
- 5p.
- Place of publication:
- London
This briefing provides guidance for home care providers on how to meet the challenges posed by the personalisation agenda. It provides details of both opportunities and risks, and also highlights how personalisation will impact on organisations very differently, depending on their size, and whether they have relied on large-scale council contracts or on more self-funded customers. Short examples
Personalisation briefing for commissioners
- Authors:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE, GREAT BRITAIN. Department of Health, ASSOCIATION OF DIRECTORS OF ADULT SOCIAL SERVICES
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2009
- Pagination:
- 5p.
- Place of publication:
- London
This briefing provides an overview of what personalisation means for commissioners of social care services. It highlights the main tasks for commissioners delivering personalisation as ensuring the right balance of investment and shaping the market. It also looks at necessary changes to contracting and procurement models, with a shift towards outcomes-focused and person-centred approaches. Two