NHS CONFEDERATION, NATIONAL MENTAL HEALTH DEVELOPMENT UNIT
Publisher:
NHS Confederation
Publication year:
2011
Pagination:
22p.
Place of publication:
London
... budgets, in particular: their usefulness in meeting people’s needs; the level of understanding and awareness about them and personalisation more widely; and what support and information people would need if they were to take up a personal health budget. Key findings from participants suggested that the process behind personal health budgets needs to be transparent. Their introduction must not lead
This report presents the views of mental health service users and carers about personal health budgets. It is based on research undertaken with 162 service users and carers who took part in the study – 58 by participating in focus groups and 104 by responding to an online survey. The main aims of this study were to find out what mental health service users and carers thought about personal health budgets, in particular: their usefulness in meeting people’s needs; the level of understanding and awareness about them and personalisation more widely; and what support and information people would need if they were to take up a personal health budget. Key findings from participants suggested that the process behind personal health budgets needs to be transparent. Their introduction must not lead to valued existing services being closed. They must be adaptable to fluctuating needs. Appropriate levels of support must be given at every stage of the process. They must be accompanied by a shift in organisational and professional culture towards partnership and supported risk taking. Finally, they must be aligned with personal budgets in social care and grounded in a broader social understanding of mental health.
Subject terms:
mental health services, personal budgets, personalisation, user views, personal health budgets;
NHS CONFEDERATION, NATIONAL MENTAL HEALTH DEVELOPMENT UNIT
Publisher:
NHS Confederation
Publication year:
2011
Pagination:
27p.
Place of publication:
London
This report investigates attitudes and motivations to personal health budgets amongst frontline professionals working with mental health service users. These are based on research findings from 60 in-depth, qualitative interviews and a national quantitative survey amongst 645 respondents. It outlines the key challenges involved if frontline professionals are to effectively put into practice the theoretical principles behind personal health budgets. It draws attention to the complex nature of the main barriers involved, as well outlining how professionals might best be supported if these barriers are to be overcome. Key objections concern the absence of empirical evidence that patient choice delivered through the use of personal health budgets improves health outcomes, and, amongst social workers, the main worry is that bureaucracy will subsume the benefits. Because most professionals are still very new to the concept of personal health budgets and are open to having their opinions influenced by learning and debate, this report also explores how these opportunities to work with professionals in developing their expectations might best be approached.
This report investigates attitudes and motivations to personal health budgets amongst frontline professionals working with mental health service users. These are based on research findings from 60 in-depth, qualitative interviews and a national quantitative survey amongst 645 respondents. It outlines the key challenges involved if frontline professionals are to effectively put into practice the theoretical principles behind personal health budgets. It draws attention to the complex nature of the main barriers involved, as well outlining how professionals might best be supported if these barriers are to be overcome. Key objections concern the absence of empirical evidence that patient choice delivered through the use of personal health budgets improves health outcomes, and, amongst social workers, the main worry is that bureaucracy will subsume the benefits. Because most professionals are still very new to the concept of personal health budgets and are open to having their opinions influenced by learning and debate, this report also explores how these opportunities to work with professionals in developing their expectations might best be approached.
Subject terms:
mental health services, personal budgets, personalisation, social programmes, evidence-based practice, personal health budgets;
... and sources of advice and information are provided throughout. The framework can be used as a tool to check what needs to be in place for personalisation in mental health.
This framework has been developed to help all those involved in developing personalised services and approaches for people with mental health needs. The framework starts from the point of view of someone with mental health needs, and uses first person statements to consider the question 'What makes this happen'. It is organised in 13 broad sections. The sections include: person-centred systems and approaches; information and advice; support for managing personal budgets; support for carers; creative commissioning; partnership for inclusion; prevention and early intervention; good leadership; workforce and organizational development; and stories and personal accounts. Practical suggestions of things to put into place to achieve specific goals are included in each section. Pointers to good practice and sources of advice and information are provided throughout. The framework can be used as a tool to check what needs to be in place for personalisation in mental health.
Subject terms:
mental health problems, personalisation, person-centred care, social inclusion, staff development, access to services, carers, commissioning, early intervention;