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An analysis of allied health professional training in care homes for older people in Glasgow
- Authors:
- CLELLAND Jeanette, SCOTT Danny, MCKENZIE Donna
- Journal article citation:
- Quality in Ageing, 6(3), November 2005, pp.24-36.
- Publisher:
- Pier Professional
- Place of publication:
- Brighton
The Allied Health Professional (AHP) Care Homes Training Team provides training to care staff throughout the greater Glasgow area. This study sought to elicit service user views and opinions about the team’s current provision to assist in informing prospective developments and enhancing future performance. Ten semi-structured interviews were undertaken with home management staff, which were thematically analysed. The response rate was 100%. 648 care staff had received training from the team in the ten care homes. However, only 36% of these staff remained employed by the homes at the time of the study. Therefore, only the remaining staff received postal semi-structured questionnaires. The response rate was 14% for these staff. A range of service user’s opinions and view were elicited. Topics covered included: induction training, career progression through training, training records, team training and support provision, changes implemented as a result of training. Barriers to implementing training, structure/times/content and delivery of training sessions, training gaps, information and training for managers and appropriate topics for training. Feedback was extremely positive but the study raised wider implications for older people’s care in care homes, which merit further research and debate.
"They are my lifeline": evaluation of DHSS-funded training support programme for elderly people
- Author:
- COVENTRY. Social Services Department
- Publisher:
- Coventry. Social Services Department
- Publication year:
- 1989
- Pagination:
- 41p., tables.
- Place of publication:
- Coventry
Results from a survey into consumer satisfaction with services provided to the elderly both before and after a training programme for staff.
Trading places: staff at the receiving end of care
- Author:
- HARRISON Denise
- Journal article citation:
- Nursing and Residential Care, 14(11), November 2012, pp.597-599.
- Publisher:
- MA Healthcare Ltd.
- Place of publication:
- London
Care staff from Dorset visited Belgium in 2012 to discover what it is like to be on the receiving end of care in a unique learning project. The participants wanted to find out how an experience as a care receiver would encourage them to do things differently to provide a better experience of care in their working environments. This article examines the experience of two of the staff and how this has influenced their practice to ensure that residents' dignity is maintained. Overall, the article suggests that staff should be mindful of a resident’s dignity and comfort when performing personal care, and be aware that they care about how they look to others. Staff should also be aware that time goes slowly for residents when they are waiting for a carer to return, and that staff should listen to when a resident says they have had enough to eat rather than pushing them to eat more.
A home for life? Extra care sheltered housing and people with dementia
- Author:
- MEANS Robert
- Journal article citation:
- Journal of Dementia Care, 14(4), July 2006, pp.36-37.
- Publisher:
- Hawker
The authors report on the findings from a three-year study of the residents of extra care housing schemes run by Housing 21. The study aimed to evaluate the contribution of extra care housing to the long-term care and support of people with dementia; make recommendations for improving practice within existing schemes; and capture the views of older people with dementia. The research involved tracking 103 extra care housing residents with dementia between July 2003 and October 2005 and making follow up interviews with 26 of these residents. In addition interviews were carried out with staff and senior managers. The results highlighted the need to improve: access to health care, training and support for staff, and the need to develop extra care housing as a stimulating and enjoyable environment.
Tension between reality and visions: lessons from an evaluation of a training program of paid elder care workers
- Authors:
- AYALON Liat, SHINAN-ALTMAN Shiri
- Journal article citation:
- Health and Social Care in the Community, 29(6), 2021, pp.1915-1924.
- Publisher:
- Wiley
The present study is based on a 3-year evaluation of an Israeli training program for local paid elder care workers, called, ‘community care’. Interviews were conducted with all stakeholders involved in the program, including program developers, facilitators, funders, trainees, dropouts, graduates, employers and older care recipients. Qualitative thematic analysis was used. Analysis was supplemented by quantitative data concerning the program's inputs, outputs and outcomes. The program had multiple strengths, including a substantial funding stream and a highly skilled and committed team. Yet, out of 130 participants, 94 completed the program and 31 worked as care workers afterwards. Three main challenges to the efficacy of the training program were identified. A first challenge stems from the gap between the program's vision and real-life requirements and constraints. The second challenge concerns a disagreement between stakeholders concerning the definition of the new community care profession as an opportunity to empower trainees and encourage personal growth versus the community care worker as being no different from the traditional direct paid carer. A third challenge concerns the program's lack of integration between personal/physical care on the one hand and emotional and psychological care, on the other hand. The findings stress the importance of adequately conducting a needs assessment prior to embarking on a new social program and the tension between an ideal prototype and real-life constraints. The findings also stress the necessity of top-down processes, supported by the government to the development of a new profession of community elder care. (Edited publisher abstract)
Come on time, slow down and smile: experiences of older people using home care services in the Bradford District: an independent report by Healthwatch Bradford and District
- Author:
- HEALTHWATCH BRADFORD AND DISTRICT
- Publisher:
- Healthwatch Bradford and District
- Publication year:
- 2015
- Pagination:
- 23
- Place of publication:
- Keighley
Summarises the findings of a study of people’s experiences of receiving care services in their home. The report is based on 240 responses from older people or their carers. It shows that: people value their home care service and recognise its importance in keeping them as independent as possible and enabling them to live at home; many respondents raised concerns about rushed visits, unpredictable and variable timings of care and missed visits; nearly half of respondents felt there was insufficient time and/or carers’ approach or skill level resulted in care needs not being met; service users rated the attitude and approach of staff overall as good and felt they were treated with dignity and respect but a high number of respondents made reference to poor communication and poor attitude of some care staff; there was a high recognition of lack of skills and training among some care staff; many respondents highlighted the need for the same care workers to visit regularly; overall support and effectiveness from the service generally received positive commentary. The report sets out recommendations for both home care providers and Bradford Council, calling for more choice, flexibility and a person centred approach that promotes the well-being and independence of individuals. (Edited publisher abstract)
Laying the foundation of care: a pilot programme
- Authors:
- PAYNE Chris, UNWIN Hilary, PEARSON Maureen
- Journal article citation:
- Care the Journal of Practice and Development, 6(1), July 1997, pp.36-52.
- Publisher:
- Pepar
The second part of an article that describes and discusses a pilot staff development programme carried out in Anchor Homes and other care services from July 1995 to June 1996. Discusses the evaluation and gives examples of some of the projects and activities undertaken by the participants.
Hard truths: the journey to putting patients first: Volume one of the Government response to the Mid Staffordshire NHS Foundation Trust Public Inquiry; presented to Parliament by the Secretary of State for Health
- Author:
- GREAT BRITAIN. Department of Health
- Publisher:
- TSO
- Publication year:
- 2013
- Pagination:
- 137
- Place of publication:
- London
The Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry chaired by Robert Francis QC (February 2013) called for a ‘fundamental culture change’ across the health and social care system to put patients first at all times. This is one of four documents which build on the Government’s initial response, ‘Patients first and foremost’ (published March 2013). This response begins with a statement of common purpose signed by the Chairs or Chief Executives of key health and care organisations, in which they renew and reaffirm their personal commitment and their organisations’ commitment to the values of the NHS and its Constitution. It sets out how the whole health and care system will prioritise and build on recommendations made in six further reports (including the 'Cavendish review: an independent review into healthcare assistants and support workers in the NHS and social care settings) commissioned by the Government that considered key issues identified by the Inquiry (findings and recommendations summarised in Annexes A-F). These include “major new action on the following vital areas”: transparent reporting on ward-by-ward staffing levels; how patients and their families can raise concerns or complain; a statutory duty of candour; legislation on wilful neglect; a fit and proper person’s test which will act as a barring scheme; and a new Care Certificate for Healthcare Assistants and Social Care Support Workers. The Care Bill will introduce a new criminal offence applicable to care providers who supply or publish certain types of information which is false or misleading, where that information is required to comply with a statutory or other legal obligation. Chapters cover: preventing problems; detecting problems quickly; taking action promptly; ensuring robust accountability; and ensuring staff are trained and motivated. Each chapter sets out themes and issues raised in the Inquiry report. Case studies illustrate instances of failings in patient care, examples of hospitals which have adopted procedures that are patient focused, and innovations of benefit to service users. (Original abstract)
Hard truths: the journey to putting patients first: Volume two of the Government response to the Mid Staffordshire NHS Foundation Trust Public Inquiry: response to the Inquiry’s recommendations: presented to Parliament by the Secretary of State for Health
- Author:
- GREAT BRITAIN. Department of Health
- Publisher:
- TSO
- Publication year:
- 2013
- Pagination:
- 248
- Place of publication:
- London
The Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry chaired by Robert Francis QC (February 2013) called for a ‘fundamental culture change’ across the health and social care system to put patients first at all times. This document provides responses to each of the 290 recommendations made by the Public Inquiry, in respect of accountability, roles and responsibilities in patient care. It also addresses the recommendations made in six related independent reviews, including 'Cavendish review: an independent review into healthcare assistants and support workers in the NHS and social care settings'. (Original abstract)
What impact does training have on the care received by older people in residential homes?
- Author:
- GODFREY Angela
- Journal article citation:
- Social Work Education (The International Journal), 19(1), February 2000, pp.55-65.
- Publisher:
- Taylor and Francis
- Place of publication:
- Philadelphia, USA
Argues that training is commonly seen as the most viable way of ensuring good quality care in residential homes for elderly people and that the literature on training has focused on a shift in emphasis from traditional 'professional' social work training for staff at a senior level to training which is to be provided for junior level staff. Describes research undertaken to establish whether residents preferred staff with recognised formal qualifications, and which concluded that residents wanted kind, understanding and experienced staff and when length of time in post was taken into account, the effect of training was negligible. Conclusions for homes are outlined.