Search results for ‘Subject term:"older people"’ Sort:
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Enjoying living alone
- Authors:
- EASTERBROOK Lorna, JONES Brenda
- Journal article citation:
- Housing Care and Support, 8(3), September 2005, pp.22-25.
- Publisher:
- Emerald
The author looks at some of the assumptions about living alone in older age, while a Hanover tenant explains how she enjoys living in her own flat.
How to make a complaint
- Author:
- EASTERBROOK Lorna
- Journal article citation:
- Working with Older People, 7(4), December 2003, pp.34-37.
- Publisher:
- Emerald
Sets out practical tips for older people when making a complaint.
Consulting with residents: EAC's card game
- Authors:
- EASTERBROOK Lorna, BILLETER Alex
- Journal article citation:
- Housing Care and Support, 14(3), 2011, pp.83-90.
- Publisher:
- Emerald
This article outlines the development of an annual National Housing for Older People Awards scheme, to celebrate innovation in extra care housing, using a card game between residents to gather views on the services they receive. The card game approach is informal, resident-led, and allows for group discussions and group scores and scoring by individuals. It provides meaningful comparisons with other schemes regionally and nationally. In the absence of formal evaluative research, the feedback from service users is that the card game, combined with the awards nomination and ceremony, is an enjoyable and effective means to elicit their views, with minimal input from the service provider agencies. The article, based on the first-hand knowledge of the development team, relates this development to the broader UK policy context which now requires older persons' accommodation services to develop a range of consultative approaches, and highlights the importance of including informal, scheme-based and social opportunities for residents to share their views. The authors concluded that the card game offers an enjoyable and engaging, but low cost means of providing essential feedback to service providers in housing with care and support.
Moving on from community care: the treatment, care and support of older people in England
- Author:
- EASTERBROOK Lorna
- Publisher:
- Age Concern
- Publication year:
- 2003
- Pagination:
- 260p.,bibliog.
- Place of publication:
- London
This book gives an overview of the wide range of recent changes within the NHS, local government and the independent sector, relating to health, housing and social care for older people in England. It explores the background to the last decade of change; and explains the more important aspects for older people with ongoing care needs: getting access to services; knowing what help is available, and from whom; the standards and quality of services; paying for services; and how organisations should be communicating with users and carers.