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Mode of administration effects on disability measures in a sample of frail beneficiaries
- Authors:
- WALSH Edith G., KHATUTSKY Galina
- Journal article citation:
- Gerontologist, 47(6), December 2007, pp.838-844.
- Publisher:
- Oxford University Press
This American study aimed to compare disability rates resulting from several modes of survey administration in a single sample of frail elders. Using the same battery of six ADL questions resulting level of disability were compared across several modes of administration: mail survey with telephone follow-up, in person interview, and evaluation by a registered nurse, further comparing self and proxy responses where both were available. A crosswalk between these measures and clinical evaluations was also created by rehabilitation therapists, allowing another point of comparison. Disability rates varied substantially by mode of survey administration and all survey modes yielded lower rates of disability than those we derived from clinical assessments. Implications: Relying on self-report in evaluating functional status may underestimate disability in clinical evaluations, level of care determinations and service planning. Researchers and policymakers should also take mode of administration effects into account when estimating or comparing disability rates.
Listening to seniors: successful approaches to data collection and program development
- Authors:
- KLEIN Waldo C., PARKS Cheryl A.
- Journal article citation:
- Journal of Gerontological Social Work, 48(3/4), 2007, pp.457-473.
- Publisher:
- Taylor and Francis
- Place of publication:
- Philadelphia, USA
This paper provides guidelines for high quality data collection with community-residing older adults with illustrations drawn from the authors' practice. A mixed-method approach is described as a means to obtain the highest quality information from the sample. This approach combines focus groups and interviews along with mailed, closed-ended surveys to access both the "depth" of the seniors' responses as well as the "breadth" of responses; that is, the qualitative aspects provide the opportunity to identify and define relevant issues in the voices of respondents, while mailed surveys provide the kind of coverage necessary to make accurate predictions to the larger population of community-residing seniors.(Copies of this article are available from: Haworth Document Delivery Centre, Haworth Press Inc., 10 Alice Street, Binghamton, NY 13904-1580).
Sheltered housing tenant satisfaction
- Authors:
- FOORD Mark, SODHI Dianne, SAVORY Julie
- Journal article citation:
- Working with Older People, 6(4), December 2002, pp.31-35.
- Publisher:
- Emerald
Reports on a project to develop a tenant satisfaction measurement instrument for sheltered housing tenants. The article examines the issues involved in developing ways to measure tenant satisfaction; draws on data collected from residents during the course of the research; and sets out the research results.
Serving the needs of marginalised groups in dementia care: younger people and minority ethnic groups; final report
- Authors:
- DAKER-WHITE Gavin, et al
- Publishers:
- University of the West of England, Dementia Voice
- Publication year:
- 2002
- Pagination:
- 123p.
- Place of publication:
- Bristol
The aim of this study is to examine the needs and provision of services to people with dementia under sixty five years of age and people with dementia from black and ethnic minority groups.
Serving the needs of marginalised groups in dementia care: younger people and minority ethnic groups; summary of key findings and conclusions
- Authors:
- DAKER-WHITE Gavin, et al
- Publishers:
- Dementia Voice, University of the West of England
- Publication year:
- 2002
- Pagination:
- 14p.
- Place of publication:
- Bristol
The aim of this study is to examine the needs and provision of services to people with dementia under sixty five years of age and people with dementia from black and ethnic minority groups.
A comparison of methods to assess nursing home residents' unmet needs
- Authors:
- LEVY-STORMS Lene, SCHNELLE John F., SIMONS Sandra F.
- Journal article citation:
- Gerontologist, 42(4), August 2002, pp.454-461.
- Publisher:
- Oxford University Press
This article compares three interview methodologies to assess nursing home (NH) residents' unmet needs with regard to activity of daily living (ADL) care. The study was a survey of 70 residents across seven ADL care domains. The three types of interview methods included: (a) direct satisfaction questions about ADL care, (b) questions that compared residents' preferences about ADL care frequency or occurrence to perceptions of the ADL care delivered (discrepancy measure), and (c) open-ended questions that asked what residents wanted changed about ADL care. Estimates of the proportion of residents with unmet needs were significantly higher with the discrepancy and open-ended measures as compared to the direct satisfaction measures across most ADL care domains.
Tuning in to feedback
- Authors:
- PATMORE Charles, QURESHI Hazel, NICHOLAS Elinor
- Journal article citation:
- Community Care, 24.6.99, 1999, pp.28-29.
- Publisher:
- Reed Business Information
Surveying older service users' opinions of the services they receive, as demanded in a recent White Paper, presents particular difficulties. Looks at different ways of consulting older service users'
Accessing and interviewing the oldest old in care homes
- Authors:
- FISK Malcolm, WIGLEY Veronica
- Journal article citation:
- Quality in Ageing, 1(1), September 2000, pp.27-33.
- Publisher:
- Pier Professional
- Place of publication:
- Brighton
Accessing and interviewing older people in residential and nursing homes (care homes) presents a number of methodological challenges. Such challenges were encountered and, in many respects, overcome in a recent survey of more than 900 residents undertaken for the Office of Fair Trading (OFT). This survey helped underpin a broader review of care homes that reflected the OFT's concerns about the 'potential for detriment' in the position of residents as consumers of services. Notable ate the ways in which an attempt was made to maximise the inclusion of people with cognitive impairments through the devising of what was regarded as an appropriate screening test that reflected the demand of the planned interviews. A discussion of the potential for using proxies (for those failing the screening test) points to their inability to fairly represent the views of cognitively impaired residents. Also explored is the way in which access was obtained to residents and issues concerning the gate-keeping role of home owners and managers. Questions relating to the associated rights of residents and third party interests are touched upon.
Client feedback - does it lead to improved services? Part one - background and development of the measurement tool
- Author:
- LEWIN Gill
- Journal article citation:
- Managing Community Care, 6(1), February 1998, pp.28-35.
- Publisher:
- Pavilion
This case study describes how Western Australia's largest home-care organisation approached the task of obtaining feedback on its performance from its clients. The aim was to use this feedback both as a valid and reliable indicator of its performance, in order to be accountable to its funders, and as the basis for strategies to improve further the services provided to clients.