Search results for ‘Subject term:"older people"’ Sort:
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Older people's definitions of quality services
- Authors:
- QURESHI Hazel, HENWOOD Melanie
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2001
- Pagination:
- 30p.
- Place of publication:
- York
Briefing paper which discusses the meaning of quality and draws together literature on older people's definition of quality services. Discusses various individual quality preferences, the contribution made by different services, the role of service delivery and how quality can be assessed and assured.
A strategy for avoiding a 'catastrophic' future
- Author:
- HENWOOD Melanie
- Journal article citation:
- Working with Older People, 5(3), October 2001, pp.10-13.
- Publisher:
- Emerald
A major King's Fund report 'Future Imperfect' into the quality of services for people needing care and support has called for a 50% growth in investment in the next five years and better training for all staff, including managers. Describes the scope of the inquiry, and discusses some of the issues of empowerment, involvement and service quality.
The truth about free care
- Author:
- HENWOOD Melanie
- Journal article citation:
- Community Care, 1.11.01, 2001, pp.36-37.
- Publisher:
- Reed Business Information
Discusses why the bid to create a fairer system of long-term care for older people involves a lot more than the question of whether personal care should be free.