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Improving older people's services: an overview of performance
- Authors:
- BAINBRIDGE Ian, RICKETTS Allan
- Publisher:
- Great Britain. Department of Health. Social Services Inspectorate
- Publication year:
- 2003
- Pagination:
- 65p.
- Place of publication:
- London
It is social services’ responsibility to plan with service users, carers and other partners to ensure that the right range of services is available to meet older people’s needs locally. The NHS and social care Planning and Priorities Framework 2003-6 has established detailed targets for the improvement of services for older people, which are focused on quality and growth in the provision of services. This report brings together all the information that we collected about older people's services in the year ending March 2003 and presents an encouraging picture about the way that services are being planned and delivered. Overall, councils and their partners were making good progress with strategic and organisational developments. Key achievements in the year have been: more integrated planning and services between health and social care; greater consultation with older people; expanding intermediate care and extra care housing; developing a range of services that promote independence; good systems to safeguard vulnerable older people from abuse; and an active and increasingly engaged role for councillors.