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Dignity in care: the views of patients and relatives
- Authors:
- GALLAGHER Ann, SEEDHOUSE David
- Journal article citation:
- Nursing Times, 22.10.02, 2002, pp.34-35.
- Publisher:
- Nursing Times
Preserving a patient's dignity is central to good care, but standards may often not live up to this ideal. Reports on a small pilot study that explores dignity in health care and the circumstances that may influence it.
Joint briefing: the Francis Inquiry. Part 1: background information
- Authors:
- VOLUNTARY ORGANISATIONS DISABILITY GROUP, SUE RYDER CARE, NATIONAL CARE FORUM
- Publisher:
- Voluntary Organisations Disability Group
- Publication year:
- 2013
- Pagination:
- 5
- Place of publication:
- London
This is Part 1 of a two-part briefing for Voluntary Organisations Disability Group and National Care Forum members. It summarises the background to the Francis Inquiry into events at Mid Staffordshire NHS Trust , its main recommendations, and developments since the report was published. It notes key proposals in the Government's initial response, published as 'Patients first and foremost': to put in place a culture of zero harm and compassionate care; to detect problems quickly; to ensure proper accountability for wrongdoers; and to ensure real leadership and motivation of all NHS and social care staff: It also provides links to other independent reviews (Cavendish, Berwick, Keogh and Clwyd). In response, the Care Quality Commisison (CQC) has identified five key attributes to ensure higher standards of care for all services: they should be safe, effective, caring, responsive, and well led. (Edited publisher abstract)
Joint briefing: the Francis Inquiry. Part 2: implications of the Francis Inquiry for social care providers
- Authors:
- VOLUNTARY ORGANISATIONS DISABILITY GROUP, SUE RYDER CARE, NATIONAL CARE FORUM
- Publisher:
- Voluntary Organisations Disability Group
- Publication year:
- 2013
- Pagination:
- 9
- Place of publication:
- London
This is Part 2 of a two-part briefing for Voluntary Organisations Disability Group members in conjuction with the National Care Forum and Sue Ryder. It aims to explain why the Francis Inquiry into events at Mid Staffordshire NHS Trust and the resulting reforms are important to social care providers. It attempts to draw together some of the overarching 'improvement themes' that providers should be aware of. It also recommends a number of key areas for the attention of chief executives, directors and Chairs of Boards. It recommends a new commitment to openness, transparency and candour. A set of fundamental standards should be established and enforced, that commissions for quality and does not tolerate non-compliance. It suggests actions and resources for change. There needs to be a renewed focus on person centred service provision in which users have a voice. (Edited publisher abstract)
A profile of A Dignified Revolution
- Author:
- DENNIS Monica
- Journal article citation:
- Journal of Adult Protection, 12(1), February 2010, pp.50-53.
- Publisher:
- Emerald
This article provides a brief profile of A Dignified Revolution, which was established in January 2008 by four people, three of whom are nurses, who wanted to improve the care of older people in hospital. The impetus to establish the initiative was driven by the distress that these nurses experienced when their relatives were receiving hospital care and their concern that others might find themselves in the same situation; the realisation that the lack of dignity and respect that older people tolerate when in hospital is not a recent phenomenon; and the fact that many of those reporting distressing experiences were health professionals themselves working in the NHS and apparently unable to influence practice. A Dignified Revolution is focused on ensuring that the dignity and respect of older people is a key priority for all health and social care professionals and to encourage the general public to challenge, rather than tolerate, unacceptable attitudes and inappropriate care. The initiative does not receive specific funding but has developed as a result of people giving their time and expertise voluntarily, regular and ad hoc donations, and fee income from training workshops.
'You say you deliver person-centred care?: prove it!'
- Authors:
- BAKER Carolin, EDWARDS Paul, PACKER Tracy
- Journal article citation:
- Journal of Dementia Care, 11(4), July 2003, pp.18-19.
- Publisher:
- Hawker
In this article on developing a benchmarking tool for person-centred care, the authors discuss ways to take the work forward through involvement of as many practitioners as possible.
Age concern's summary and commentary on the NHS plan (including the Government's response to the Royal Commission on Long Term Care)
- Author:
- AGE CONCERN ENGLAND
- Publisher:
- Age Concern
- Publication year:
- 2000
- Pagination:
- 20p.
- Place of publication:
- London
Intended as summary of those points in the NHS plan which will impact particularly on older people, with an explanation of Age Concern's policy position on these. Discusses funding and charges, standards, patient involvement and new structures for service delivery.
A screening programme for people over 75
- Authors:
- JOHNSTONE Debbie, YOUNG Gail
- Journal article citation:
- Nursing Times, 12.2.97, 1997, pp.40-41.
- Publisher:
- Nursing Times
The authors, winners in the Elderly Care Counts campaign competition, describe an improved screening programme for elderly patients at an inner city health centre.
Hard truths: the journey to putting patients first: Volume one of the Government response to the Mid Staffordshire NHS Foundation Trust Public Inquiry; presented to Parliament by the Secretary of State for Health
- Author:
- GREAT BRITAIN. Department of Health
- Publisher:
- TSO
- Publication year:
- 2013
- Pagination:
- 137
- Place of publication:
- London
The Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry chaired by Robert Francis QC (February 2013) called for a ‘fundamental culture change’ across the health and social care system to put patients first at all times. This is one of four documents which build on the Government’s initial response, ‘Patients first and foremost’ (published March 2013). This response begins with a statement of common purpose signed by the Chairs or Chief Executives of key health and care organisations, in which they renew and reaffirm their personal commitment and their organisations’ commitment to the values of the NHS and its Constitution. It sets out how the whole health and care system will prioritise and build on recommendations made in six further reports (including the 'Cavendish review: an independent review into healthcare assistants and support workers in the NHS and social care settings) commissioned by the Government that considered key issues identified by the Inquiry (findings and recommendations summarised in Annexes A-F). These include “major new action on the following vital areas”: transparent reporting on ward-by-ward staffing levels; how patients and their families can raise concerns or complain; a statutory duty of candour; legislation on wilful neglect; a fit and proper person’s test which will act as a barring scheme; and a new Care Certificate for Healthcare Assistants and Social Care Support Workers. The Care Bill will introduce a new criminal offence applicable to care providers who supply or publish certain types of information which is false or misleading, where that information is required to comply with a statutory or other legal obligation. Chapters cover: preventing problems; detecting problems quickly; taking action promptly; ensuring robust accountability; and ensuring staff are trained and motivated. Each chapter sets out themes and issues raised in the Inquiry report. Case studies illustrate instances of failings in patient care, examples of hospitals which have adopted procedures that are patient focused, and innovations of benefit to service users. (Original abstract)
Hard truths: the journey to putting patients first: Volume two of the Government response to the Mid Staffordshire NHS Foundation Trust Public Inquiry: response to the Inquiry’s recommendations: presented to Parliament by the Secretary of State for Health
- Author:
- GREAT BRITAIN. Department of Health
- Publisher:
- TSO
- Publication year:
- 2013
- Pagination:
- 248
- Place of publication:
- London
The Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry chaired by Robert Francis QC (February 2013) called for a ‘fundamental culture change’ across the health and social care system to put patients first at all times. This document provides responses to each of the 290 recommendations made by the Public Inquiry, in respect of accountability, roles and responsibilities in patient care. It also addresses the recommendations made in six related independent reviews, including 'Cavendish review: an independent review into healthcare assistants and support workers in the NHS and social care settings'. (Original abstract)
The Mid Staffordshire NHS Foundation Trust public inquiry: volume 3: present and future; annexes
- Authors:
- FRANCIS Robert, chair
- Publisher:
- Stationery Office
- Publication year:
- 2013
- Pagination:
- 434p.
- Place of publication:
- London
Volume 3 of the final report of the Public Inquiry into the failings in the Mid Staffordshire NHS Foundation Trust. It builds on an earlier report, published in February 2010. The final report considers the evidence of over 250 witnesses and over a million pages of documentary material. The inquiry found a found a lack of care, compassion, humanity and leadership. This volume looks at themes for the present and future, based on what went wrong in the past. It covers: organisational culture; values and standards; openness and transparency; standards of nursing; leadership in healthcare, good practice on what older people and their families should be expect to experience when in hospital. The final chapter provides a table of recommendations. Annexes include the Inquiry terms of references, details of healthcare provider visits and witness statement read in court.