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Residential care for elderly people: an exploratory study in quality measurement
- Authors:
- SCHNEIDER Justine, MANN Anthony, NETTEN Ann
- Journal article citation:
- Mental Health Research Review, 4, April 1997, pp.12-15.
- Publisher:
- Personal Social Services Research Unit
Summarises the findings of a study to identify and test a number of possible measures of quality of care in residential homes. No definition of quality was adopted prior to the study, but the perspectives of residents, health and social care professionals, home staff, managers, and relatives were addressed. Goes on to put forward some policy implications drawn from the results of the survey.
Staff activity patterns in a community mental health team for older people
- Authors:
- VON ABENDORFF Richard, CHALLIS David, NETTEN Ann
- Journal article citation:
- International Journal of Geriatric Psychiatry, 9(11), November 1994, pp.897-906.
- Publisher:
- Wiley
Uses a diary-based approach to examine the distribution of time of different professional staff in two community mental health teams for the elderly. It was possible to discriminate between two broad groups of staff, defined as core workers and extended role members of the teams based upon the range of responsibilities and patterns of time use. The latter group consisted of clinicians and psychologists. About three-quarters of staff time was spent in client-related activities, although there were differences between core and extended workers, the latter undertaking more service-related activities. The similarity of patterns of time use by core workers and other community-based workers is noted and the distinction between key workers and care managers is considered.
Staff hold the key to quality
- Author:
- NETTEN Ann
- Journal article citation:
- Journal of Dementia Care, 2(4), July 1994, pp.18-19.
- Publisher:
- Hawker
Reports on research which examined which factors improved the quality of care in a residential or nursing home. The research showed a clear link between in-service training, higher motivation and better care.