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Putting the past into the present
- Author:
- READ Claire
- Journal article citation:
- Health Service Journal, 123(6365), 6 September 2013, pp.24-25.
- Publisher:
- Emap Healthcare
The author explains how learning about key episodes in history that dementia sufferers have lived through, is just one way of truly empathising with them. (Publisher abstract)
Living in care: an exercise to promote empathy
- Author:
- JAMES Ian
- Journal article citation:
- Journal of Dementia Care, 24(5), 2016, pp.26-28.
- Publisher:
- Hawker
A specialist behaviours that challenge (BC) team in Newcastle who are part of the Newcastle Challenging Behaviour Service (NCBS), use workshop exercises in their teaching programmes to help staff reflect o the impact of habits, personality, environmental factors and staff interactions with people who have dementia. This article describes an in-session teaching task aimed at getting care home staff to empathise with their residents' experiences of what it must be like to reside in 24 hour care. In addition to increasing staff empathy, the exercise helped care staff to see that some of their residents' reactions may not be due to dementia, but rather to the difficulties of living in care. (Edited publisher abstract)
Dementia communication using empathetic curiosity
- Author:
- McEVOY Phil
- Journal article citation:
- Nursing Times, 110(24), 2014, pp.12-15.
- Publisher:
- Nursing Times
Communication skills training materials in dementia care usually focus on reminiscence. This is important because talking about past events can help people with dementia retain their sense of self. This article examines the use of an alternative set of communication skills known as empathetic curiosity, which may help to promote meaningful communication in the here and now with people who are living with dementia.
Communicating with people with dementia: S/NVQ unit HSC369: candidate guide
- Author:
- MCALLAN William
- Publisher:
- University of Stirling. Dementia Services Development Centre
- Publication year:
- 2006
- Pagination:
- 49p.
- Place of publication:
- Stirling
This guide is written for care workers who are undertaking their S/NVQ qualification or are engaged in continuous professional development. It provides a knowledge base for S/NVQ unit HSC369 ‘Support individuals with specific communication needs’ and links with The Dementia Services Development Centre’s study guide Hearing the Voice of People with Dementia.
Staff responses to challenging behaviour shown by people with dementia: an application of an attributional-emotional model of helping behaviour
- Authors:
- TODD S. J., WATTS S. C.
- Journal article citation:
- Aging and Mental Health, 9(1), January 2005, pp.71-81.
- Publisher:
- Taylor and Francis
There is some evidence to suggest that staff beliefs and emotional responses to challenging behaviour shown by clients are critical factors in guiding their responses to such behaviour. The purpose of this paper was to apply Weiner's cognitive-emotional model of helping behaviour to staff working with people with dementia who exhibit challenging behaviour. The paper also aimed to explore the impact of staff burnout and professional group upon participants' responses to real-life experiences of challenging behaviour. The participants were 25 nurses and 26 psychologists. Methods included questionnaire measures and coding of spoken attributions using the Leeds Attributional Coding System. Non-parametric tests measured between-group differences and correlations between the key variables. There were few differences between the two professional groups for the key variables. Optimism and sympathy were generally associated with willingness to help, and burnout was associated with less willingness to help, low optimism and negative emotional responses to clients' behaviour. No consistent or robust role was found for attributions. The results are discussed in relation to alternative factors, which may promote or reduce staff helping behaviour in the context of services for people with dementia.
Dementia care mapping: experience and insights into practice
- Editor:
- BROOKER Dawn
- Publisher:
- Hawker
- Publication year:
- 2004
- Pagination:
- 122p.
- Place of publication:
- London
Dementia Care Mapping is an observation tool designed to examine quality of care from the perspective of the person with dementia, it is part of a process of bringing about improvements to care, and is designed to be used only in formal care settings. It is grounded in the philosophy of person centred care, which promotes the personhood of people with dementia and a holistic approach to their care. The Dementia Care Mapping process involves briefing staff who work in the area to be 'mapped' about the method, observation of participants with dementia within the setting for at least 6 hours, processing the analysed data, feeding back this information to staff, and using this to action plan change in the setting. Therefore it is a means for bringing about change and improvements based on direct observations of the care being delivered.
The best friends staff: building a culture of care in Alzheimer's programs
- Authors:
- BELL Virginia, TROXEL David
- Publisher:
- Health Professions Press
- Publication year:
- 2001
- Pagination:
- 272p.
- Place of publication:
- Baltimore, MD
The Best Friends™ approach to Alzheimer’s care aims to improve the quality of life not only for clients with Alzheimer’s disease but also for the staff providing care. The book presents case studies describing programmess and the improvements that the Best Friends approach has brought; a training toolkit in each chapter featuring learning exercises, activities, games and resources; and advice on staff training and retention.
Clinical supervisors' countertransference reactions toward older clients: addressing the unconscious guide
- Authors:
- ALTSCHULER Joanne, KATZ Anne D.
- Journal article citation:
- Journal of Gerontological Social Work, 39(4), 2002, pp.75-87.
- Publisher:
- Taylor and Francis
- Place of publication:
- Philadelphia, USA
This article describes a method that has been effective in helping supervisors identify countertransference reactions in themselves. It offers clinical supervisors a way to identify their own countertransference when supervising students, interns and professional staff who are working with older adults. This technique can be utilized in a variety of work settings such as hospitals, long-term care settings, mental health clinics, multi-purpose centers for older adults and private practice. (Copies of this article are available from: Haworth Document Delivery Centre Haworth Press Inc., 10 Alice Street Binghamton, NY 13904-1580)
Training to promote person centred care
- Author:
- LOVEDAY Buz
- Journal article citation:
- Journal of Dementia Care, 6(2), March 1998, pp.22-24.
- Publisher:
- Hawker
Care-givers have so much power over the wellbeing of people with dementia, that it is vital they are equipped with the necessary skills, understanding and insight. This article explains the kind of training staff need to develop these qualities.
The best friends approach to alzheimer's care
- Authors:
- BELL Virginia, TROXEL David
- Publisher:
- Health Professions Press
- Publication year:
- 2003
- Pagination:
- 250p.
- Place of publication:
- Baltimore, MD
The basic elements found in any good friendship, respect, empathy, support, trust, humour, are what give the Best Friends model the flexibility to adapt to individuals at all points along the ever-changing continuum of the disease process. Whether dealing with confusion, frustration, anxiety, anger, or other challenges, caregivers will find in this volume the specific tools they need to solve problems and improve care recipients' behaviour compassionately and effectively.