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Listening makes sense: understanding the experiences of older people and relatives using urgent care services in England: executive summary of findings
- Author:
- BRIDGES Jackie
- Publisher:
- City University
- Publication year:
- 2008
- Pagination:
- 3p.
- Place of publication:
- London
This June 2008 study used interview data gathered from 96 older urgent care patients and their carers from 31 case study sites across England to draw a national picture of older people's experiences of urgent care. During 2006 a Department of Health national leadership programme included training in discovery interviews with older people and their relatives. The patient and relative stories generated through these discovery interviews were used by individuals to make changes to services in their own Trusts.
Listening makes sense: understanding the experiences of older people and relatives using urgent care services in England: final study report
- Author:
- BRIDGES Jackie
- Publisher:
- City University
- Publication year:
- 2008
- Pagination:
- 33p.
- Place of publication:
- London
This June 2008 study used interview data gathered from 96 older urgent care patients and their carers from 31 case study sites across England to draw a national picture of older people's experiences of urgent care. During 2006 a Department of Health national leadership programme included training in discovery interviews with older people and their relatives. The patient and relative stories generated through these discovery interviews were used by individuals to make changes to services in their own Trusts.
Listening makes sense: a resource for staff caring for older people
- Authors:
- BRIDGES Jackie, et al
- Publisher:
- City University
- Publication year:
- 2008
- Pagination:
- 18p.
- Place of publication:
- London
This June 2008 study used interview data gathered from 96 older urgent care patients and their carers from 31 case study sites across England to draw a national picture of older people's experiences of urgent care. During 2006 a Department of Health national leadership programme included training in discovery interviews with older people and their relatives. The patient and relative stories generated through these discovery interviews were used by individuals to make changes to services in their own Trusts.
Evaluation of training support programme: elderly people; summary report; second phase of the study
- Authors:
- ABRAHAM Frances, et al
- Publisher:
- Tavistock Institute
- Publication year:
- 1991
- Pagination:
- 7p.
- Place of publication:
- London
Phase 2 of a research project assessing the impact of the Training Support Grant and the effect it is having on the quality of care for elderly people. Phase 2 looks in particular at different strategies in the usage of the TSP and the influences shaping these.
Sexuality and intimacy among care home residents
- Authors:
- SIMPSON Paul, et al
- Journal article citation:
- Nursing Times, 112(10), 2016, pp.14-16.
- Publisher:
- Nursing Times
This article identifies barriers to addressing sexuality and intimacy needs of older care home residents and outlines simple strategies to raise awareness of them among older care home residents and staff. The article draws on the findings of study carried out in two care homes which interviewed residents and non-resident spouses, and focus-group discussions with staff at two care homes in north-west England. (Edited publisher abstract)
Inappropriate sexual behaviour and dementia: an exploration of staff experiences
- Authors:
- HAYWARD Laura E., ROBERTSON Noelle, KNIGHT Caroline
- Journal article citation:
- Dementia: the International Journal of Social Research and Practice, 12(4), 2013, pp.463-480.
- Publisher:
- Sage
This study explores staff experiences of inappropriate sexual behaviour (ISB) exhibited by older adults with a dementia. Fourteen staff working within an in-patient setting were interviewed. Participants’ experiences of ISB appeared underpinned by complex social and psychological processes. Shock, embarrassment and incomprehension were prominent when ISB was initially encountered. Knowledge of dementia, familiarity with patients and social norms were important in contextualising ISB and staff often minimised its impact by construing a lack of capacity. Feelings about ISB appeared equivocal and findings suggest that the effect of ISB should be routinely considered in preparing staff who work within dementia care. (Edited publisher abstract)
Hospice in assisted living: promoting good quality care at end of life
- Authors:
- CARTWRIGHT Juliana C., MILLER Lois, VOLPIN Miriam
- Journal article citation:
- Gerontologist, 49(4), August 2009, pp.508-516.
- Publisher:
- Oxford University Press
To describe good quality care, qualitative descriptive design was used to obtain detailed descriptions of end of life (EOL) care provided by assisted living facilities (ALF) medication aides, caregivers, nurses, and hospice nurses in urban and rural settings in the US. A semi structured interview guide facilitated interviews where 38 participants described specific examples of care that "went well." Findings indicated that the quality and nature of resident–staff and assisted living–hospice staff relationships are critical in promoting good care at EOL for ALF residents on hospice. Length of the resident's stay in the facility and how well staff knew the resident were associated with the quality of the resident–staff relationship. Respectful collaboration, clear communication, use of complementary knowledge and skills of staff, and shared expectations about the care were associated with positive staff relationships. Also important was ALF administrator support for residents’ dying in place with hospice services.
The multi-generational workforce: workplace flexibility and engagement
- Authors:
- PITT-CATSOUPHES Marcie, MATZ-COSTA Christina
- Journal article citation:
- Community Work and Family, 11(2), May 2008, pp.215-229.
- Publisher:
- Taylor and Francis
This paper explores the perceptions of employees of different ages regarding the flexibility they need at work (flexibility fit) and their engagement with work. Using 49,209 observations representing 183,454 employees in 22 different companies in the United States, a hierarchical linear model (HLM) was estimated to explain variation in employee engagement as a function of flexibility fit and age. Although flexibility fit was a powerful positive predictor of engagement for all employees, it was a more powerful predictor of engagement for employees ages 45 and older. The positive moderating effect of flexibility fit provides employers with guidance about how to maintain the engagement of workers of all ages, but especially older workers who want to extend their participation in the labour force.
Relationships between chairpersons and CEOs in nonprofit organizations
- Authors:
- IECOVICH Esther, BAR-MOR Hadara
- Journal article citation:
- Administration in Social Work, 31(4), 2007, pp.21-40.
- Publisher:
- Taylor and Francis
- Place of publication:
- Philadelphia, USA
Although there is an extensive prescriptive literature on the relationship between chairpersons and chief executive officers of non-profit organisations, there are few empirical studies. This paper reports on a questionnaire study of 66 Israeli non-profit organisations providing community and/or residential services exclusively to older people. Israeli law on the management of such organisations is also summarised. The aim was to establish whether the chairperson or the CEO was the more dominant figure, and to identify whether dominance was correlated with a range of organisational and personal variables. The findings show that CEO dominance is correlated with organisational, board and personal characteristics, the degree of involvement in organisational management, and the extent to which there were formal and clear role definitions. The number of hours spent by the chairperson in working for the organisation was the best predictor of CEO dominance. (Copies of this article are available from: Haworth Document Delivery Centre, Haworth Press Inc., 10 Alice Street, Binghamton, NY 13904-1580).
Working with people with alcohol-related brain damage
- Author:
- MCCABE Louise
- Publisher:
- University of Stirling. Dementia Services Development Centre
- Publication year:
- 2006
- Pagination:
- 35p., bibliog.
- Place of publication:
- Stirling
This report details a research project funded by the Alcohol Education and Research Council. This project looked in more detail at staff currently working with people with alcohol-related brain damage (ARBD) with two aims. First, to explore the knowledge and attitudes of staff working with people with ARBD exploring how their knowledge had developed, and second, to draw on their knowledge and experience to learn about caring for people with ARBD in care homes. The project also investigates the management of alcohol within care homes. The management of alcohol is influenced both by formal policy and by the knowledge and views of care staff. This project explores these two aspects influencing alcohol management in care services, with the aim of providing useful information for care staff, their managers, the families and carers of people with ARBD. The first part of this report reviews current literature on ARBD exploring both the medical and social aspects of the condition. The report goes on to describe the methods used within this research and provides descriptions of the four field sites. The findings from the project are discussed in detail in the light of current research literature. In conclusion, recommendations for further research are proposed.