Search results for ‘Subject term:"older people"’ Sort:
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Shopping the agencies
- Author:
- GILBERT Helen
- Journal article citation:
- Care and Health Magazine, 50, 3.12.03, 2003, pp.22-23.
- Publisher:
- Care and Health
Reports on a study in Monmouthshire which has devised a useful way of obtaining feedback on their services. Researchers, all aged over 50, who had little or no experience of dealing with social services were given fictional case studies of a person to find services for. The study gave useful feedback on how easy it was to find information about services.
Moving in the right direction
- Author:
- LEVEAUX Caroline
- Journal article citation:
- Health Service Journal, 8.3.12, 2012, pp.22-23.
- Publisher:
- Emap Healthcare
Care navigators models were introduced by the NHS London Leading Workforce Transformation Programme to address the challenges of complex systems and to help those with long term conditions access services. This article reports on a care navigator model to address the unplanned use of services by older people at Central and North West London Foundation Trust which focused on improving information and advice on adult social care to help all local residents, including self-funders.
User choice in Swedish eldercare – conditions for informed choice and enhanced service quality
- Authors:
- MOBERG Linda, BLOMQVIST Paula, WINBLAD Ulrika
- Journal article citation:
- Journal of European Social Policy, 26(3), 2016, pp.281-295.
- Publisher:
- Sage
Proponents of user choice argue that this type of policy arrangement improves the quality of public social services since users are expected to select the most highly performing providers. In order for users to make informed choices, however, they need quality information about the services offered by different providers. In this article, we carry out a case study, investigating whether information about service quality was presented to users of home-based elderly care in Sweden. The analysis is based on unique data regarding the information of 223 providers in 10 municipalities. The results suggest that the information was poor and lacking in important quality dimensions. This indicates a lack of real user power since it is virtually impossible for users to make informed choices without relevant information. It also makes it less likely that the general quality level of home-based services will increase as a result of the user choice. (Publisher abstract)
United front
- Author:
- MATHIESON Steve
- Journal article citation:
- Health Service Journal, 3.11.05 Intelligence supplement, 2005, pp.4-5,7.
- Publisher:
- Emap Healthcare
The joint-working ethos is sweeping through the health service, and it is vital that the spirit of co-operation is extended to IT systems. The author looks at progress far, focusing on developments in: Telford and Wreking, which has pioneered work on sharing data on children, Cambridgeshire, which piloted a scheme to provide a mobile technology system able to support the single assessment process for older people; and West Lothian Council, which is piloting a single virtual organisation, with West Lothian Community Health and Care Partnership.
Choice, power, performance: the need for information on care services in England
- Authors:
- UNSWORTH Louise, et al
- Publisher:
- Stationery Office,|National Care Standards Commission
- Publication year:
- 2004
- Pagination:
- 35p.
- Place of publication:
- London
The National Care Standards Commission regulates and inspects social care and independent health care services in England. This report, based on data gathered during 2002-03 from about 16,7000 care homes and children's homes, provides the first ever national review of how care services in England provide information in relation to the national minimum standards. The information standard sets out how care homes and children's homes should provide information to the public about services and facilities. Findings include that performance against the information standard varies widely by region and by provider type; with 24 per cent of care homes for older people, 29 per cent of care homes for younger people and 19 per cent of children's homes failing to meet the information standard.
The hidden store: older people's contributions to rural communities
- Author:
- LE MESURIER Nick
- Publisher:
- Age Concern
- Publication year:
- 2003
- Pagination:
- 57p.,bibliog.
- Place of publication:
- London
This report considers the characteristics of older people in the English countryside and the experience of Age Concern in providing services for and with them. It reviews the literature on older people in rural communities, and finds that, where they are mentioned at all, it is usually between the lines and in the margins of most studies of rural society. This in spite of the fact that the English countryside contains a higher proportion of older people than urban areas, and that many voluntary services which help to maintain social capital in the countryside are run for and by older people themselves.
Welfare hotline
- Author:
- VALIOS Natalie
- Journal article citation:
- Community Care, 15.11.01, 2001, pp.30-31.
- Publisher:
- Reed Business Information
Reports on Care Direct, the Department of Health's new initiative to provide an internet and telephone portal to advise older people, which will be pioneered in the south west of England.
People 'screened out' despite case law on need to assess
- Author:
- -
- Journal article citation:
- Care Plan, 6(1), September 1999, pp.37-38.
- Publisher:
- Positive Publications/ Anglia Polytechnic University, Faculty of Health and Social Work
It is a statutory duty that social services assess individuals needs. However, there is no national standard for assessment. Briefly summarises the results of research carried out by 18 Age Concern organisations into policies and procedures, practice, access to assessment, screening processes, and monitoring of inquiries of a number of social services.
Information for older people: a vital but missing link in community care
- Author:
- MAY Helen
- Journal article citation:
- Managing Community Care, 6(2), April 1998, pp.76-84.
- Publisher:
- Pavilion
The UK as it approaches the millennium is frequently described as both an 'information society' and an 'ageing society'. This article outlines the findings of a piece of research exploring the relationship between older people and information, with particular references to the NHS and Community Care Act 1990. The research findings suggest that urgent action is required if older people are fully to participate in and benefit from the information society.
The prevalence of elder abuse and neglect of older adults who access health and social services in London, Ontario, Canada
- Authors:
- PITTAWAY Elizabeth Dow, WESTHUES Anne
- Journal article citation:
- Journal of Elder Abuse and Neglect, 5(4), 1993, pp.77-93.
- Publisher:
- Taylor and Francis
- Place of publication:
- Philadelphia, USA
It is anticipated that older adults who seek professional intervention may be more at risk of abuse and neglect. This paper reports a prevalence study that focused on older adults who accessed health and social service organisations over a three month period. Respondents ranged from 55 to 100 with a mean age of 73.8 years. Over a quarter of the sample reported at least one form of violence during their lifespan. Higher prevalence rates than in the general population were found. Attempted material abuse was most frequent, followed by verbal abuse, physical abuse, unintentional neglect, actual material abuse, and international neglect.