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A guide for service providers on service provision for black and minority ethnic (BME) older people
- Author:
- EQUALITY SCOTLAND. Older People Services Development Project
- Publisher:
- Equality Scotland
- Publication year:
- 2011
- Pagination:
- 26p.
- Place of publication:
- Edinburgh
Service providers are dealing with a greater number of older black and minority ethnic (BME) people than ever before. The purpose of this guide is to show organisations providing services to the public how to instil best practice among staff and volunteers dealing with people from BME backgrounds. It aims to set out a framework for improving service provision, to provide advice on how to engage effectively with people from BME backgrounds, and to establish guidelines on how to instil good practice within an organisation. The guide explains why and where barriers exist in service provision for BME people, specifically looking at the issues of language, fear of authority, reliance of family members, and community networks. Establishing good practice within an organisation providing a service to the public requires: a thorough understanding of issues affecting older BME people; a commitment to change; regular and open-minded consultation with key stakeholder groups; widespread communication of standards and goals; regular performance monitoring; and regular and rigorous staff training. The guide concludes with a list of key recommendations for service providers.
Death and dying: understanding the data
- Author:
- MARIE CURIE CANCER CARE
- Publisher:
- Marie Curie Cancer Care
- Publication year:
- 2013
- Pagination:
- 32
- Place of publication:
- London
End of life care in England is currently provided by a range of organisations, including hospitals, hospices, nursing services, families, carers and volunteers. This diversity brings many benefits; providing services which meet the different needs and preferences of people in the last year of life. It also means that people using these services and in different parts of the country will have very different experiences. This report has been designed to help commissioners, health and social care providers, policy makers and the public across the UK to identify gaps in end of life care in their areas. The report provides headline analysis of the key end of life care data, enabling comparisons for different localities and different health care settings. Sections include demographics; variation in experiences; variation in spending on end of life care; variation in the recognition of palliative care and end of life care needs; variation in hospital use prior to death; conclusions; what does this mean for policy and practice?
Cultural diversity and the mistreatment of older people in black and minority ethnic communities: some implications for service provision
- Authors:
- BOWES Alison, AVAN Ghizala, MACINTOSH Sherry Bien
- Journal article citation:
- Journal of Elder Abuse and Neglect, 24(3), 2012, pp.251-274.
- Publisher:
- Taylor and Francis
- Place of publication:
- Philadelphia, USA
This article considers understandings and experiences of mistreatment of older people in black and minority ethnic (BME) communities. It describes a study which aimed to identify the impact of cultural diversity on understandings of mistreatment of older people and to explore the implications of these cultural factors for the provision of improved services to older people in BME communities experiencing maltreatment. The study included qualitative interviews conducted with 28 service providers and with 58 people from a wide range of BME communities. Following analysis of these interviews, a series of 7 focus groups involving community members and 1 involving service providers were conducted to explore the fit and gaps between the service providers’ views and the community experiences. The findings show that clear gaps exist between service provision and people experiencing mistreatment due to structural and contextual factors, with cultural factors having a relatively minor impact. Implications for good practice are discussed; these focus on more general processes of exclusion, both of BME older people and BME communities generally and the BME voluntary sector in particular.
Understanding implementation of best practices for working with the older homeless through the lens of self-determination theory
- Authors:
- DENNIS Cory B., MCCALLION Philip, FERRETTI Lisa A.
- Journal article citation:
- Journal of Gerontological Social Work, 55(4), May 2012, pp.352-366.
- Publisher:
- Taylor and Francis
- Place of publication:
- Philadelphia, USA
The authors begin by looking at the similarities and differences in the pathways and experiences of the older homeless. Focussing on the concept of self determination this study examined whether current practices in working with the wider homeless population are equally suitable for the older subgroup. Five in-depth, semistructured interviews on what constitutes best practices were conducted with key professionals experienced in serving the homeless population. Three major themes emerged from the interviews: client-worker-services relationships, obstacles and self-determination, the latter of which was regard as the keystone of good practice. Self-determination theory was then used as a framework for understanding the best practices that emerged, and the relationship between client self-determination and positive outcomes. The authors go on to discuss implications for the older homeless, highlighting that although general best practices are applicable for this subgroup, the unique factors of an aging homeless population must be incorporated into best practice discussions. Examples include the differences between the chronic homeless and those more recently homeless and the presence of long term health conditions.
Key principles of person-centred dementia care: statement of best practice
- Author:
- NATIONAL CARE FORUM
- Publisher:
- National Care Forum
- Publication year:
- 2007
- Pagination:
- 5p.
- Place of publication:
- Coventry
People with dementia have the same rights as citizens. This includes the right to be treated with dignity and respect. Care and support services should build on individual strengths and abilities to maximise and promote independence. However, given the potential vulnerability of some people with dementia there is a need for a good understanding of adult protection requirements. This Statement of Best Practice has been prepared by the National Care Forum (NCF) Older People and Dementia Care Committee to specify indicators of quality in relation to person-centred dementia care services. It is not intended to be definitive or to provide detailed information on dementia. The Statement will be periodically updated. It is expected that a person-centred approach will be evidenced in the Statement of Purpose and Service User Guides produced by NCF members.
Best practice in promoting social well-being in extra care housing: a literature review
- Authors:
- EVANS Simon, VALLELLY Sarah
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2007
- Pagination:
- 35p., bibliog.
- Place of publication:
- York
This systematically conducted mapping review of 141 empirical studies was undertaken to inform a research project exploring social well-being in extra care housing. While highlighting gaps in the literature, and noting the preponderance of non-UK material in the review, it identifies some key elements of good practice, including: the availability of inclusive and diverse social and creative activities; the provision of venues for social interaction, such as a shop, restaurant and garden; imaginative and accessible design that promotes a sense of community; access to social networks beyond the housing scheme; opportunities for residents to be involved in decisions about care delivery and service development; and a person-centred approach to care provision.
Preventive approaches in housing: an exploration of good practice
- Authors:
- PARKINSON Pat, PIERPOINT Debby
- Publisher:
- Anchor Housing
- Publication year:
- 2000
- Pagination:
- 147p.,bibliog.
- Place of publication:
- Oxford
This work was funded by the Housing Corporation through an Innovation and Good Practice Grant. This report looks at the role of housing in effective preventative services. It asks older people and organisations providing housing and services what works - and why. The report uses case studies to describe how appropriate environments, intensive housing management and additional services can work to support older people in a range of settings.
Building up the mosaic of good practice
- Author:
- KITWOOD Tom
- Journal article citation:
- Journal of Dementia Care, 3(5), September 1995, pp.12-13.
- Publisher:
- Hawker
Introduces a new series, starting in the next issue, of studies in person-centred care. Argues that the stories will be an important preliminary to the formal research on care practice which is vitally needed if knowledge of dementia care is to advance.
Quality work with older people: developing models of good practice
- Author:
- WINNER Mary
- Publisher:
- Central Council for Education and Training in Social Work
- Publication year:
- 1992
- Pagination:
- 31p.
- Place of publication:
- London
Based on a three day workshop convened by CCETSW to give work with older people a higher profile in social work courses. Offers guidance on relevant knowledge, skills, values and competencies for students undertaking professional training.
Living well into old age: applying principles of good practice to services for people with dementia
- Author:
- KING'S FUND CENTRE
- Publisher:
- King's Fund
- Publication year:
- 1986
- Pagination:
- 32p.,bibliog.
- Place of publication:
- New Romney
Project paper identifying barriers to good practice and ways of overcoming them. Provides key principles and goes on to look a the experience of dementia for both sufferers and carers. Examines the implications of translating principles into practice for the individual, for frontline staff and services and for managers and planners.