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Managing the care home closure process: care manager's experiences and views
- Authors:
- WILLIAMS Jacquette, NETTEN Ann, WARE Patricia
- Journal article citation:
- British Journal of Social Work, 37(5), July 2007, pp.909-924.
- Publisher:
- Oxford University Press
This paper reports case study research that set out to identify what care managers do during independent care home closures. Little research has focused on the way in which care homes for older people are closed in England, or what those involved think about the process. This paper reports the activities and views of care managers directly involved in helping older people relocate from care homes that were closed by their owners. During such closures, residents and their families have no choice but to move, usually to a deadline, and with little control over the process. Care managers have a responsibility to help arrange alternative care for those current residents who are publicly funded, and to offer information and support to those funding their own care (the ‘self-funded’). Closure related activities could involve considerable staff time. Care management arrangements, including the organization of teams and provision of needs assessments, varied across authorities. The care managers described drawing on emotional counselling and inter-personal skills, as well as practitioner knowledge and experience, particularly when offering support and advice about finding appropriate new homes. Tensions between aims, constraints on their actions and views of good practice are identified.
English local authority powers, responsibilities and guidelines for managing the care home closure process
- Authors:
- WILLIAMS Jacquette, NETTEN Ann
- Journal article citation:
- British Journal of Social Work, 35(6), September 2005, pp.921-936.
- Publisher:
- Oxford University Press
In England, the majority of older people living in care homes are publicly funded and the majority of publicly funded places are purchased from the independent sector. While the sector is subject to regulation, there is currently no statutory guidance aimed specifically at how care home closures are managed. This article reviews the powers and responsibilities of councils and the rights of residents during care home closures, before describing the prevalence and content of existing council guidelines. Just over a third of councils in England responded to inquiries and, of these, two-thirds reported having guidelines. This suggests that a considerable proportion of councils have no guidelines in place. Existing guidelines also varied. Differences included approaches to allocating responsibilities and providing help, and assessment to self-funding residents. The large number of arrangements and activities described suggest that some sort of plan or guidance is warranted to support the task of front line care managers. At the national level, the variation found in the guidelines combined with the lack of national guidance specific to closures suggests that clarification of councils’ legal responsibilities and powers during a care home closure is needed.
The effect of design of residential homes in creating dependency among confused elderly residents: a study of elderly demented residents and their ability to find their way around homes for the elderly
- Author:
- NETTEN Ann
- Publisher:
- University of Kent. Personal Social Services Research Unit
- Publication year:
- 1987
- Pagination:
- 12p., tables, diags., bibliog.
- Place of publication:
- Canterbury
Reports on a study of 13 homes for the elderly which examined the effect of the environment on residents. It was noted that group homes provided a more favourable design, and 'meaningful points' could be seen as an aid to residents.
Measuring the outcomes of care homes: final report
- Authors:
- NETTEN Ann, et al
- Publisher:
- Personal Social Services Research Unit
- Publication year:
- 2010
- Pagination:
- 117p., bibliog.
- Place of publication:
- Canterbury
The authors report on a project which developed and tested an approach to measuring and monitoring outcomes of the care and support provided to residents of care homes for older people and people with learning disabilities. The research was part of the ‘Measuring Outcomes for Public Service Users’ (MOPSU) project, which was funded by the Treasury under the Invest to Save budget and led by the Office for National Statistics (ONS). The domains that comprise social care related quality of life (SCRQOL) formed the basis of the measures used in the study.
Self-Funded admissions to care homes; research report no. 159; Department for Work and Pensions
- Authors:
- NETTEN Ann, DARTON Robin, CURTIS Lesley
- Publisher:
- Corporate Document Services; Great Britain. Department for Work and Pensions
- Publication year:
- 2001
- Pagination:
- 183p., bibliog.
- Place of publication:
- Leeds
Presents findings from a survey to explore the circumstances of elderly people who fund their own admissions into residential or nursing homes. The survey collected information about 921 new admissions to residential and nursing care homes in Great Britain between January 1999 and March 2000, spread across 270 nursing, residential and dual registered homes. Contents include: home characteristics; the residents; home and assets; charges, spend-down and life expectancy.