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SCIE research briefing 34: communication training for care home workers: outcomes for older people, staff, families and friends
- Authors:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE, et al
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2010
- Pagination:
- 16p.
- Place of publication:
- London
This briefing draws on a range of UK and internationally published research to look at training to improve nursing and residential care workers' communication skills. This research asks: What sort of topics does ‘training in communication skills’ cover? What teaching and learning methods can be used to deliver training? Does training lead to improvements in knowledge? Does training improve the way that staff in nursing and care homes communicate with older people, their family carers and friends? Do residents and family carers think that training has resulted in improvements to the quality of care that they receive? What incentives and reinforcements can be used to help staff continue to apply what they have learned during training? Implications from the research for organisations, the policy community, practitioners and people who use services and their carers are briefly discussed. More studies looking at the effects of training in the long term and more drawing on the perspectives of older people and carers are needed.
My Home Life DVD site
- Publisher:
- My Home Life
The My Home Life initiative aims to improve the quality of life of those living, visiting and working in care homes for older people. This site contains a series of films developed to promote discussion and improve practice. The films cover the topics of: maintaining identity, creating community, involving residents in decision making, managing the transition of moving into a care home, improving health and healthcare, support good end of life care, keeping workforce fit for purpose, and creating a positive culture. Each film is split into two parts: a case study and a question about the film answered by a series of experts. A forum is available to allow those viewing the film to add their own comments on issues raised by the films. Worksheets designed to be used with the films to help guide discussion are also available to download.
Quick guide: Creating a positive safeguarding culture
- Authors:
- NATIONAL INSTITUTE FOR HEALTH AND CARE EXCELLENCE, SOCIAL CARE INSTITUTE FOR EXCELLENCE
- Publishers:
- National Institute for Health and Care Excellence, Social Care Institute for Excellence
- Publication year:
- 2021
- Pagination:
- 4
- Place of publication:
- London
This quick guide, aimed at registered managers of care homes, covers policy and procedure requirements with the aim of creating and maintaining a positive safeguarding culture. Safeguarding adults in care homes means protecting their right to live in safety and acting to prevent abuse and neglect. The Care Act 2014 and its statutory guidance outline what safeguarding arrangements all organisations should have in place, including a policy and procedure that reflect the local safeguarding arrangements. Safeguarding in care homes should also be informed by the Making Safeguarding Personal framework. (Edited publisher abstract)
Person-centred care for older people in care homes
- Author:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2017
- Pagination:
- 30
- Place of publication:
- London
This resource covers the implications of delivering person-centred care for older people in residential care and nursing homes. It summarises information, advice and guidance to support care home owners and managers in developing a person-centred (or personalised) approach to care in their homes. Sections cover: leadership; developing a person centred culture across the whole organisations; meeting the needs of individual residents; involving families and carers; developing better services for care homes; and partnership working with health, social care and the voluntary and community sector. Each section includes a checklist for owners and managers to consider in order to ensure that a person-centred culture is adopted across the whole organisations. (Edited publisher abstract)
Quality in social care: achieving excellence in care homes for older people
- Author:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2014
- Pagination:
- 14 minutes 18 seconds
- Place of publication:
- London
Focusing on activities in a residential home for older people, some of them with dementia, this film explores how excellence can be achieved in residential settings. A panel of service users and social care academics analyses the support offered in the home, and assesses where and how it constitutes excellence. The panel discusses how standards of care across the sector can be raised so that all older people can experience the level of care demonstrated in this home. This film previously available under the title 'Defining Excellence: excellence in residential settings', revised in 2014. (Edited publisher abstract)
Quality in social care: what is excellence
- Author:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2014
- Pagination:
- 19 minutes 27 seconds
- Place of publication:
- London
In this film service users and academics explore SCIE's Social Care TV films for examples to illustrate the notion of excellence in social care. Excellence is about giving people choice and control over their lives, ensuring they have good relationships with those around them – family and friends, and staff – and supporting people to spend their time purposefully and enjoyably. The panel look at examples of social care in different settings and with different people, to see how excellence can be achieved. This film was previously available under the title 'Defining excellence: excellence in domiciliary care , revised in 2014.
Avoiding unnecessary hospital admissions among older people: residential care
- Author:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2012
- Place of publication:
- London
As care homes now support some of the most frail and ill older people in this country, they need to plan and deliver care carefully if they are to avoid adding to the numbers needing hospital admissions. This film presents the approach of Lime Court Care Home, who have introduced a number of new policies and practices with the specific aim of reducing hospital admissions amongst their residents. Lead by manager Mike Richardson, Lime Court have focussed on infection control, mental health support, reducing falls, better medication management, nutrition and planning for end of life care. The attention placed on each of these areas, combined with increased community health input and a stable team able to provide continuity and consistency of care, has enabled Lime Court to significantly reduce hospital admissions whilst improving outcomes for residents. The film will be useful for care home managers; care home staff; health and social care commissioners; GPs and community health professionals; people using services and carers.
International data on deaths attributed to COVID-19 among people living in care homes
- Authors:
- COMAS-HERRERA Adelina, et al
- Publisher:
- International Long Term Care Policy Network
- Publication year:
- 2022
- Place of publication:
- London
This post presents a compilation of official international data on deaths attributed to COVID-19 among people living in care homes. There seem to be fewer countries regularly reporting data on COVID-19 related deaths among care home residents publicly than earlier in the pandemic, but we have been able to find data for 21 countries, including some we had not found in previous reports such as Luxembourg (we had found data for 22 countries in previous reports). The share of all COVID-19 related deaths who were care home residents has decreased in most countries since the middle of 2021, reflecting that in many countries people living in care homes were given priority for COVID-19 vaccination and, later on, booster doses, and efforts to improve infection prevention and control in care homes. The strong correlation between the number of COVID-19 deaths among people living in the community and among care home residents remains, highlighting the importance of community transmission despite all the measures to protect care homes. Comparing the cumulative number of deaths linked to COVID-19 among care home residents and the numbers of people who were living in care homes close to the beginning of the pandemic gives an idea of the scale of the mortality impact of COVID-19 among the care home population. So far the ration between cumulative deaths of care home residents linked to COVID-19 and the number of people living in care home is over 1 in 10 in Belgium, Slovenia, England, Scotland and the United States. So far the data gathered in our reports, for the few countries we can cover, show that at least 421,959 people who lived in care homes died linked to COVID-19 so far. This is equivalent to the entire population of cities like San Juan (Puerto Rico), Bratislava (Slovakia), Auckland (New Zealand) and Oakland (United States). (Edited publisher abstract)
Defining excellence: what is excellence?
- Author:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2012
- Place of publication:
- London
In this film service users and academics explore SCIE's Social Care TV films for examples to illustrate the notion of excellence in social care. Excellence is about giving people choice and control over their lives, ensuring they have good relationships with those around them – family and friends, and staff – and supporting people to spend their time purposefully and enjoyably. The panel look at examples of social care in different settings and with different people, to see how excellence can be achieved. This film has now been revised and is now available under the title 'Quality in social care: what is excellence'.
Defining excellence: excellence in residential settings: older people
- Author:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2012
- Place of publication:
- London
Focusing on activities in a residential home for older people, some of them with dementia, this film explores how excellence can be achieved in residential settings. A panel of service users and social care academics analyses the support offered in the home, and assesses where and how it constitutes excellence. The panel discusses how standards of care across the sector can be raised so that all older people can experience the level of care demonstrated in this home. This film has been revised and is now available under the title ' Quality in social care: achieving excellence in care homes for older people'.