Search results for ‘Subject term:"older people"’ Sort:
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Quality at home for older people: involving service users in defining home care specifications
- Authors:
- RAYNES Norma, et al
- Publisher:
- Policy Press/Joseph Rowntree Foundation
- Publication year:
- 2001
- Pagination:
- 79p.
- Place of publication:
- York
The government’s NHS plan emphasises the importance of services based on users’ views. This report provides practical guidance on how to ensure that older people’s views are heard and acted on, and their views monitored, in relation to service quality. The report provides new information on the definition of quality in home care services by users both under and over eighty years of age; identifies users’ priorities; shows the differences and similarities in the perceptions of quality between white and minority ethnic service users; and compares different methods of obtaining service users’ views.
Gauging quality in constructivist research: the Aldre Vaste Sjuharad model revisited
- Authors:
- NOLAN Mike, et al
- Journal article citation:
- Quality in Ageing, 4(2), August 2003, pp.22-27.
- Publisher:
- Pier Professional
- Place of publication:
- Brighton
The Aldre Vaste Sjuharad Centre in West Sweden has as its main goal the promotion of partnerships between older people and their families. In pursing these goals the Centre adopts a broadly constructivist method to research that is 'authentic and meaningful' to those that take part. This paper assesses the quality of the resultant research.
You can't ring the bell
- Author:
- HOLLINGBERY Richard
- Journal article citation:
- Generations Review, 9(1), March 1999, pp.17-19.
- Publisher:
- British Society of Gerontology
This article is based on a proposal to develop 'Mystery Visitors' as a Quality Audit system using the experience of older people who use Health and Social Services.
Power programme
- Author:
- GEORGE Mike
- Journal article citation:
- Community Care, 16.2.95, 1995, p.10.
- Publisher:
- Reed Business Information
The quality of care provided for elderly people in residential homes is attracting critical attention. Anchor Housing Association has developed a programme to give residents more power.
Helping informal caregivers with responsive communication in the adult day care center
- Authors:
- CHEUNG Chau-Kiu, NGAN Raymond Man-Hung
- Journal article citation:
- Administration in Social Work, 31(2), 2007, pp.27-48.
- Publisher:
- Taylor and Francis
- Place of publication:
- Philadelphia, USA
Informal caregivers of older users of adult day care centers are important clients for promoting the quality of services related to them. From the perspective of quality management, responsive communication and training provided to informal caregivers would enhance the caregivers' knowledge about the services of the center and thereby their perception about the helpfulness of the center. These effects are the focus of examination in the present study, which surveyed 508 caregivers affiliated with 22 adult day care centers in Hong Kong. The study measured the responsive communication of the center by aggregating caregivers' perceptions. Results support the hypothesis by revealing the contributions of the responsive communication of the center and the caregiver's knowledge to the caregiver's perception of helpfulness of the center. Moreover, responsive communication appears to foster the caregiver's service knowledge. (Copies of this article are available from: Haworth Document Delivery Centre, Haworth Press Inc., 10 Alice Street, Binghamton, NY 13904-1580).
Obstacles to implementing research outcomes in community settings
- Authors:
- BALL Karlene, WADLEY Virginia, ROENKER Daniel
- Journal article citation:
- Gerontologist, 43(Special Issue), March 2003, pp.29-36.
- Publisher:
- Oxford University Press
This American article argues that in contrast to controlled laboratory or clinic-based research that can fail to capture the real-world behaviors of older adults, field research offers the best opportunity for ecological validity. However, the tradeoff inherent in field studies is the potential sacrifice of scientific rigour. Applied research presents a unique set of challenges that vary with context. This article discusses these challenges along with possible solutions. Examples are drawn from an ongoing, longitudinal study of driving competence that is being conducted in Department of Motor Vehicles field sites. The challenges faced at each stage of the project are discussed. Methodological issues include identifying field collaborators, approaching administrators with the research proposal, producing a battery that is manageable and acceptable while maintaining scientific merit, training indigenous personnel to administer this battery, introducing the research and consenting potential participants, and managing large data sets offsite. Additional issues include quality control, the importance of distinguishing between individuals who consent and those who decline participation, and the collection of follow-up data via telephone.
Improving service by listening to patients
- Author:
- MATTHEWSON Rosemary
- Journal article citation:
- Nursing Times, 13.8.02, 2002, pp.36-38.
- Publisher:
- Nursing Times
Reports how one elderly care unit used patients' views to shape changes in the care offered, after a patient questionnaire showed that there was room for improvement.
A programme for progress
- Author:
- PLATT Denise
- Journal article citation:
- Working with Older People, 5(2), June 2001, pp.9-12.
- Publisher:
- Emerald
Describes the main points of the governments policy on care for older people. The article is based on a recent speech by Denise Platt, chief inspector, Social Services Inspectorate.
Getting older people's views on quality home care services
- Author:
- JOSEPH ROWNTREE FOUNDATION
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2001
- Pagination:
- 4p.
- Place of publication:
- York
This study explored older people's ideas about what a quality home care service should look like and how their views about this can be regularly heard. The researchers saw 143 older people - living in Manchester - in focus groups or their own homes. Older people valued home care services highly and had clear views about what characterises quality in these services.
Public participation and citizen-centred local government: lessons from the best value and better government for older people Pilot Programmes
- Authors:
- MARTIN Steve, BOAZ Annette
- Journal article citation:
- Public Money and Management, 20(2), April 2000, pp.47-53.
- Publisher:
- Taylor and Francis
- Place of publication:
- Philadelphia, USA
Examines the contribution that public participation can make to the development of 'citizen-centred government'. It draws upon the evidence of the Best Value and the Better Government to develop and test out new approaches to service delivery for Older People pilot programmes. Suggests that the notion of 'citizen-centred government' and the forms of participation that are required to achieve it are liable to a range of different interpretations. In particular there is an important distinction between approaches which seek to promote community planning and user-focused services, and those that envisage a much more active role for local people in designing and delivering local services.