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Home care: the business of caring
- Authors:
- BELL Lesley, HOW Linda
- Publisher:
- Age Concern
- Publication year:
- 1996
- Pagination:
- 104p.,diags.
- Place of publication:
- London
Practical book looking at the problems faced by anyone wishing to set up a new home care business or already running one. Based on the experiences of purchasers and providers of home care. Covers issues such as: the key aspects of the NHS and Community Care Act 1990; researching the home care market; the practicalities of setting up a home care business; business planning and cash flow; managing the business; quality assurance and monitoring; and contracting.
Managing CareFully: a guide for care home managers
- Author:
- BELL Lesley
- Publisher:
- Age Concern
- Publication year:
- 1996
- Pagination:
- 168p.,list of orgs.,bibliog.
- Place of publication:
- London
Provides advice and guidance for managers of home care services in the private, voluntary and local authority sectors. Supplies detailed background information on the community care reforms and links these to service provision. Also explores practical issues such as: complaints; assessing local needs; managing standards; legal requirements; responding to clients' changing needs; selecting staff; handling clients' money; and business planning.