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Understanding home care providers: live issues about management, quality and relationships with social services purchasers
- Author:
- PATMORE Charles
- Publisher:
- University of York. Social Policy Research Unit
- Publication year:
- 2003
- Pagination:
- 96p.
- Place of publication:
- York
This survey suggested that many Social Services Departments might soon seek to obtain all routine, long-term home care for older people from independent agencies, while reserving in-house providers for specialised roles. Such greater use of independent agencies makes particularly important the systems whereby Social Services Care Management commissions and controls their services. The report describes different approaches taken by different Authorities. It highlights areas where new, more flexible strategies are needed for purchasing care from independent agencies. Likewise it becomes more important to understand factors which affect service quality within independent agencies. The report examines independent sector dynamics - including workforce characteristics, how managers monitor care and effects from providing care to private customers alongside people funded by Social Services.
Care in private homes: a qualitative study carried out by the Social Survey Division of OPCS on behalf of the Department of Social Security
- Author:
- TODD Jean E
- Publisher:
- HMSO
- Publication year:
- 1990
- Pagination:
- 41p.
- Place of publication:
- London
Research based on sixty in-depth interviews with managers of private residential and nursing homes for the elderly designed to collection information on policies, philosophies and levels of care provided.
Moral dilemmas and the management of private residential homes: the impact of care in the community reforms in the UK
- Authors:
- ANDREWS Gavin J., PHILLIPS David R.
- Journal article citation:
- Ageing and Society, 20(5), September 2000, pp.599-622.
- Publisher:
- Cambridge University Press
Based on a three-stage quasi-longitudinal survey of over 100 residential care homes in one county, this paper considers changes in the overall size and structure of a local sector and discusses the specific management strategies that have been adopted by proprietors. The withdrawal of guaranteed state support has impacted heavily on residential home businesses. Indeed, many homes have multiple vacancies and have been facing financial hardships. The paper concludes with a discussion of the ethical and moral issues associated with certain management decisions and their possible effects on residents.
Home care: the business of caring
- Authors:
- BELL Lesley, HOW Linda
- Publisher:
- Age Concern
- Publication year:
- 1996
- Pagination:
- 104p.,diags.
- Place of publication:
- London
Practical book looking at the problems faced by anyone wishing to set up a new home care business or already running one. Based on the experiences of purchasers and providers of home care. Covers issues such as: the key aspects of the NHS and Community Care Act 1990; researching the home care market; the practicalities of setting up a home care business; business planning and cash flow; managing the business; quality assurance and monitoring; and contracting.
Managing CareFully: a guide for care home managers
- Author:
- BELL Lesley
- Publisher:
- Age Concern
- Publication year:
- 1996
- Pagination:
- 168p.,list of orgs.,bibliog.
- Place of publication:
- London
Provides advice and guidance for managers of home care services in the private, voluntary and local authority sectors. Supplies detailed background information on the community care reforms and links these to service provision. Also explores practical issues such as: complaints; assessing local needs; managing standards; legal requirements; responding to clients' changing needs; selecting staff; handling clients' money; and business planning.
Professionals' attitudes and the mixed economy: implementing community care in Cheshire
- Author:
- LEECE Janet
- Journal article citation:
- Elders the Journal of Care and Practice, 4(1), February 1995, pp.5-16.
Details findings from a study in Cheshire which looked at experiences of the community care reforms for a group covering carers, social workers, and social services managers. Focuses on methods used to promote a mixed economy of care and professionals' attitudes towards the increased use of the independent sector.
Home truths
- Author:
- BLAND Rosemary
- Journal article citation:
- Community Care, 17.6.93, 1993, pp.22-23.
- Publisher:
- Reed Business Information
Looks at the results of a study to measure and compare quality of care in local authority, voluntary and private homes for the elderly in Scotland. The study considered cost comparisons and also sought the views of some of the users by sending questionnaires to mentally able residents and their visitors. The findings revealed that quality of care provided is not related to its costs and that resident frailty does not explain cost differences. Concludes the article with stock questions that need to be addressed when looking at residential care.
Directory of practice examples in residential care for elderly people
- Editors:
- DOMONEY Lynette, HALVES Ruth
- Publisher:
- National Institute for Social Work
- Publication year:
- 1989
- Pagination:
- 287p., list of organisations.
- Place of publication:
- London
A directory of 'good practice' in private, voluntary and statutory residential care, covering alternatives to residential care, assessment, information to applicants, choice, privacy, security, training and management.
Not a 9 to 5 job : staffing and management in private and voluntary residential care homes
- Authors:
- DONOVAN Terri, WYNNE-HARLEY Deirdre
- Publisher:
- Centre for Policy on Ageing
- Publication year:
- 1986
- Pagination:
- 50p., tables, bibliog.
- Place of publication:
- London
The future of Tameside care group
- Author:
- CENTRE FOR PUBLIC SERVICES
- Publisher:
- Centre for Public Services
- Publication year:
- 1999
- Pagination:
- 59p.
- Place of publication:
- Sheffield
Tameside Metropolitan Borough Council was the first council to externalise its residential care services almost a decade ago. It no longer directly provides any residential care for the elderly in the borough. The importance of the lessons arising out of this experience are especially crucial at a time when many local authorities are considering whether to provide such services in house.