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The rough road and the smooth road: comparing access to social care for older people via area teams and GP surgeries
- Authors:
- LE MESURIER Nick, CUMELLA Stuart
- Journal article citation:
- Managing Community Care, 9(1), February 2001, pp.7-13.
- Publisher:
- Pavilion
This article discusses the results of a comparative evaluation of a social worker in primary care with her equivalents in an area team. Direct referral was found to be more efficient than referral to the area team, enabling the attached social worker to manage a higher workload and improved levels of contact with service users and the primary care team. The options available for service users are thus enhanced, with consequent cost advantages for the social services department.
Re-designing health and social care for older people: multi-skill case teams in primary care
- Authors:
- CUMELLA Stuart, LE MESURIER Nick
- Journal article citation:
- Managing Community Care, 7(6), December 1999, pp.17-24.
- Publisher:
- Pavilion
This article reviews the evidence on the benefits of innovative practice-based social work, in the context of attempts to improve multi-agency collaboration through structural change, procedural regulation and process redesign. It concludes that the model can generate improvements in productivity and in responses to customer needs.