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Perceptions, preferences, and acceptance of information and communication technologies in older-adult community care settings in Ireland: a case-study and ranked-care program analysis
- Authors:
- WALSH Kieran, CALLAN Aoife
- Journal article citation:
- Ageing International, 36(1), March 2011, pp.102-122.
- Publisher:
- Springer
- Place of publication:
- New York
This study examines the perceptions and preferences of older people (as current care users) and the general population (as prospective care users) on the role of information and communication technologies (ICT) within the community-care provision in Ireland. Data were used from four case studies of community care sites, three focus-group discussions and 60 face-to-face exploratory survey interviews (based around stated-preference scenarios) with a general population sample. Care preferences were rooted in orthodox forms of person-led care provision. Perceptions of technology, experience/familiarity with technology, and difficulty conceptualizing technology and need for technology assistance, are interconnected in how people influence ICT preferences and acceptance. More dominant, however, were micro- and macro-contextual factors associated with community care, namely (1) the state of the older adult community care sector; (2) the desire for person-to-person contact; (3) the context of place.